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SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (AREA BRANCH CHIEF) (CUSTOMER SUPPORT)

Job Field: Legal Jobs
Location: Multiple Locations (4)

Salary: $113,735.00 - $155,500.00 / Per Year
Job Type: Full Time - Permanent
Phone: (802)660-1146
JOB SUMMARY:

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

U.S. Citizenship and Immigration Services secures America's promise as a nation of immigrants by providing accurate and useful information to our customers, granting immigration and citizenship benefits, promoting an awareness and understanding of citizenship, and ensuring the integrity of our immigration system. Visit us at http://www.uscis.gov/.

Every day, our Supervisory Information Technology Specialist (Customer Support), Area Branch Chief, provide tactical leadership, direction and management of the USCIS IT Operations and Maintenance (O&M) function that provides customer support, procurement, asset management, software licensing, change control, configuration management, systems testing, and release management as well as the support of newly developed transformational systems that will bring the agency into the modern, technical era. This position of SUPERVISORY INFORMATION TECHNOLOGY SPECIALIST (AREA BRANCH CHIEF) (CUSTOMER SUPPORT) starts at a salary of $113,735.00(GS-15 step 1), with promotion potential to $155,500.00 (GS-15 step 10).  Apply for this exciting opportunity to become a member of the Office of Information Technology, Kansas City, MO OR Lees Summit, MO OR Lincoln, NE OR Dallas, TX within DHS US Citizenship and Immigration Services.

Who May Apply

Candidates which include:

  • U.S. Citizens
  • Status candidates may also apply at: CIS-738187-OIT/CRO
  • For definitions of terms found in this announcement, please click here

LOCATIONS: This position will be filled in ONE of the locations mentioned above.

MULTIPLE LOCATIONS SALARY: THE ACTUAL SALARY MAY BE HIGHER DUE TO AN ADJUSTMENT FOR LOCALITY PAY. To view the 2012 Locality Pay Charts click on the following link: http://www.opm.gov/oca/11tables/index.asp

USCIS will not pay relocation expenses.
This position is not in the bargaining unit.
This position is not considered "essential" for purposes of reporting to work when the facility might otherwise be closed.

Note: USCIS may fill one or more positions using this vacancy.


KEY REQUIREMENTS:
  • You must be a U.S. Citizen or U.S. National to apply for this position
  • Successfully pass a Background Investigation including financial disclosure
  • You must pass a drug screening
  • Meet relevant experience and/or education requirements
  • You must submit resume and supporting documentation
  • Males born after 12/31/1959 must be registered with the Selective Service
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