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Job Field: Janitorial Jobs
Location: Texas

JOB SUMMARY:

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The Customer Support Team Representative is responsible for handling Customer Service incoming mail, faxes, Credit Dispute Verifications, Payment Due Date Changes, Travel Authorization Requests, and Payment History Requests. The Support Representative also initiates, review and approve Loan Service Requests and outgoing Correspondence letter requests received by Customer Service Team Members. The Customer Support Representative interacts with customers, dealers, internal departments and other financial institutions both on the phone and through the mail correspondence


* Excellent customer service skills.
* Accurate data entry.
* 10-key and typing skills.
* Basic mathematical skills.
* The ability to accurately document various credit transactions.
* Possess time management and organizational skills.
* Ability to work well with others including being a team player.
* Ability to operate various office equipment including, but not limited to: PC Windows 95 operating system, fax/copy machine.Must have experience in Customer Service and in performing general office duties in a financial/banking related environment.