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SENIOR ADVOCATE
Job Field: Government Jobs
Location: Bay, CA
Salary: $Not stated
Location: Bay, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Senior Advocate SCAN Health Plan« Back to Search FormDetailsLocation: CA - Bay Area Job Type: Customer ServiceBase Pay: N/A Required Education: Not SpecifiedBonus: Required Experience: Not SpecifiedOther: Required Travel: Not SpecifiedEmployee Type: Part-Time Relocation Covered: Not SpecifiedIndustry Healthcare - Health Services, Social Services, Managed Care Job ID: 12-673 DescriptionJOB PURPOSE:Contribute to the overall success of SCAN through the participation in and support of sales efforts, member retention, community outreach and special events.ESSENTIAL JOB RESULTS:Build rapport with prospective members at sales presentations/events.Present educational material or training materials at selected events with managerial approval.Communicate own personal experience as a SCAN member to prospects and newly enrolled members in order to enhance the membership experience.Initiate outbound Welcome Calls, Birthday Calls and other membership outreach activities.Maintain client confidence and prospect operations by keeping information confidential.Support overall success of SCAN by contributing to other programs as requested.Contribute to team effort by accomplishing related results as needed.RequirementsPREFFERED QUALIFICATIONS:Must be a SCAN Member.Excellent communication skills - ability to articulate their own personal SCAN membership experience to new members and/or prospects.Ability to work independently as well as part of a team.Strong organizational skills.Ability to work in a changing environment.Maintain valid drivers license, automobile insurance and reliable transportation.Knowledge and experience with computer programs (MS Office Products), internet browsing, and email a requirement.CONDITIONS OF WORK:One day per month, attendance is required at Long Beach corporate headquarters for participation in group meeting for training, sharing and updates.Up to 35% of position responsibilities can include participation at special events in the community that could entail driving up to 50 miles one way and/or standing up to one hour or walking some distance in order to reach the facility from parking location.Up to 50% of position duties require sitting and making outbound telephone calls for up to 3 hours at a time.
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<tr><td valign="top" width="450"><b>Senior Advocate SCAN Health Plan« Back to Search FormDetailsLocation: CA - Bay Area Job Type: Customer ServiceBase Pay: N/A Required Education: Not SpecifiedBonus: Required Experience: Not SpecifiedOther: Required Travel: Not SpecifiedEmployee Type: Part-Time Relocation Covered: Not SpecifiedIndustry Healthcare - Health Services, Social Services, Managed Care Job ID: 12-673 DescriptionJOB PURPOSE:Contribute to the overall success of SCAN through the participation in and support of sales efforts, member retention, community outreach and special events.ESSENTIAL JOB RESULTS:Build rapport with prospective members at sales presentations/events.Present educational material or training materials at selected events with managerial approval.Communicate own personal experience as a SCAN member to prospects and newly enrolled members in order to enhance the membership experience.Initiate outbound Welcome Calls, Birthday Calls and other membership outreach activities.Maintain client confidence and prospect operations by keeping information confidential.Support overall success of SCAN by contributing to other programs as requested.Contribute to team effort by accomplishing related results as needed.RequirementsPREFFERED QUALIFICATIONS:Must be a SCAN Member.Excellent communication skills - ability to articulate their own personal SCAN membership experience to new members and/or prospects.Ability to work independently as well as part of a team.Strong organizational skills.Ability to work in a changing environment.Maintain valid drivers license, automobile insurance and reliable transportation.Knowledge and experience with computer programs (MS Office Products), internet browsing, and email a requirement.CONDITIONS OF WORK:One day per month, attendance is required at Long Beach corporate headquarters for participation in group meeting for training, sharing and updates.Up to 35% of position responsibilities can include participation at special events in the community that could entail driving up to 50 miles one way and/or standing up to one hour or walking some distance in order to reach the facility from parking location.Up to 50% of position duties require sitting and making outbound telephone calls for up to 3 hours at a time.
KEY REQUIREMENTS:
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