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QUALITY ASSURANCE SPECIALIST
Job Field: Legal Jobs
Location: Carlsbad, CA
Salary: $Not stated
Location: Carlsbad, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Quality Assurance SpecialistJob ID: 2012-24969# Positions: 1Location: US-CA-CarlsbadExperience (Years): ..Posted Date: 10/19/2012Category: Unspecified - UnspecifiedMore information about this job:Responsibilities:* Identifies practices or procedures throughout 3E Company Operations that adversely affect service quality.* Leads and participates in the definition and implementation of corrective actions to prevent reoccurrence of the problem.* Performs root cause analysis. Initiates follow-up audits on corrective actions.* Develop and implement program to cross-train staff and expand quality skill sets. * Responsible for maintaining customer (internal and external) concern tracking criteria, logging, electronic tracking system design, user compliance for data input, standard metrics, trend analysis and year end summary reporting.* Maintains and improves ongoing Quality Management training programs for Operations.* Issues periodic reports to Director and VP of Operations. Immediately notifies appropriate management of any significant related quality problem or deficiency.* Create, prepare, maintain and distribute quality reports.* Assists with Quality Assurance statements for RFP’s as needed.Qualifications:* Minimum of 3 years of experience in QA field* Proven success in maintaining a QA program by structuring a team, establishing testing methodologies, developing metrics and managing the QMS program* Able to prioritize workload, set and meet deadlines* Excellent oral and written communication skills, with strong ability producing client-ready responses producing client-ready responses* Certifications and Licenses in the Quality Assurance field are desirable; Six Sigma Black Belt is required* BA/BS degree or equivalent experienceApply for this job:* Apply for this job online* Refer a friend to this job
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<tr><td valign="top" width="450"><b>Quality Assurance SpecialistJob ID: 2012-24969# Positions: 1Location: US-CA-CarlsbadExperience (Years): ..Posted Date: 10/19/2012Category: Unspecified - UnspecifiedMore information about this job:Responsibilities:* Identifies practices or procedures throughout 3E Company Operations that adversely affect service quality.* Leads and participates in the definition and implementation of corrective actions to prevent reoccurrence of the problem.* Performs root cause analysis. Initiates follow-up audits on corrective actions.* Develop and implement program to cross-train staff and expand quality skill sets. * Responsible for maintaining customer (internal and external) concern tracking criteria, logging, electronic tracking system design, user compliance for data input, standard metrics, trend analysis and year end summary reporting.* Maintains and improves ongoing Quality Management training programs for Operations.* Issues periodic reports to Director and VP of Operations. Immediately notifies appropriate management of any significant related quality problem or deficiency.* Create, prepare, maintain and distribute quality reports.* Assists with Quality Assurance statements for RFP’s as needed.Qualifications:* Minimum of 3 years of experience in QA field* Proven success in maintaining a QA program by structuring a team, establishing testing methodologies, developing metrics and managing the QMS program* Able to prioritize workload, set and meet deadlines* Excellent oral and written communication skills, with strong ability producing client-ready responses producing client-ready responses* Certifications and Licenses in the Quality Assurance field are desirable; Six Sigma Black Belt is required* BA/BS degree or equivalent experienceApply for this job:* Apply for this job online* Refer a friend to this job
KEY REQUIREMENTS:
Not stated
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