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SALES SUPPORT

Job Field: Office Jobs
Location: Duarte, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Sales SupportLocation: Hayward, CaliforniaJob Code: 76# of Openings: 1DescriptionWith more than 40 years of experience, family-owned Pacific Cheese is proud to be known as the industry leader and innovator. We are a growing manufacturing and distribution company committed to providing every customer with a specialized combination of products and services that best supports its unique needs. We have plants located in California, Nevada and Texas and we are seeking energetic, creative, and responsible individuals to join our team. We are currently seeking aSales Supportat our corporate location inHayward, CA.SUMMARY OF JOB DUTIESProvide administrative support to Pacific Cheese sales representatives in the field to assist with activities that increase sales and service the needs of customers. Display a sense of urgency in providing follow-through on all requests. Act as on-site liaison for sales and the customer and work across departments to manage and execute tasks that involve customer service, purchasing, quality assurance, and production departments among others. Work closely with other sales support team members. Assist marketing department as needed.DUTIES AND RESPONSIBILITIES:* Provide administrative support to sales on projects and act as a point person internally* Coordinate set-up of new customers &ndash; ensure completeness and accuracy of documents including:* Credit Application* Terms & Conditions* Contract Pricing* Private Label Agreements* Program Compliance* Confidentiality Agreements* Create and maintain customer files with proper documentation from customers. Communicate and work with other Pacific Cheese departments regarding paperwork required per customer.* Maintain files for accurate pricing and accrual agreements* Support sales on pricing, new customer bids and RFQs (request for quotes) as needed* Reconcile marketing accruals, bill backs, promotions, miss bills and broker payments* Prepare Broker agreements and assist sales in managing broker programs as needed* Work with Customer Service representatives to track orders, handle miss-ships, and notify sales managers* Work with Quality Assurance department to obtain product information as needed, including spec sheets, shelf life, etc.* Oversee sales accounting functions including: accounts payable &ndash; purchase requisitions, check requests, W-9* Work closely with sales to develop and track customer retention programs &ndash; analyze key sales reports including the gain and loss report to identify sales opportunities* Coordinate set-up of customer/distributor food shows:* Complete paperwork, coordinate booth set-up* Order cheese for sampling* Confirm allowances (with broker)* Assist with preparation of national food shows to include booth reservations, completion of required paperwork, funding for show, and assist sales with travel as needed.* Ensure accurate, timely, fulfillment of Sales Samples requests* Assist Sales Staff and CS with Sample Requests* Use Sample Request System to fulfill sample request* Provide onsite liaise with manufacturing, traffic, salvage* Include marketing materials with samples* Track product shipmentsMARKETING &ndash; 10-20%* Report to Marketing Manager on all marketing related activities* Prepare marketing materials &ndash; compile sales kits, brochures, flyers, etc. and distribute to sales team, brokers and customers upon request* Provide support for trade shows &ndash; help coordinate cheese sample order, marketing materials, booth set-up, signage and supplies. Coordinate shipping cheese and materials to event site.* Write articles for quarterly newsletter, compile photography, assist in design, layout and print production* Coordinate content updates to website* Research key foodservice and retail publications for editorial opportunities, obtain media kits, create editorial calendar* Assist packaging/label team with marketing related activity including label development, coordinating with QA and printers* Manage inventory of

KEY REQUIREMENTS:
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