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Job Field: Legal Jobs
Location: EL MONTE, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>An Inbound Sales Specialist (aka Sales Banker) will engage every customer by phone with information and suggestions for new financial products or services and are focused on satisfying all of Wells Fargo''s customers'' financial needs. They achieve 100% of their goals for daily core solutions. Sales goals are also measured by the service quality of sales offered to customers and include consistently meeting all compliance, regulations and identification guidelines. Successful Sales Bankers will have the drive to achieve the highest level of performance (platinum or gold) without sacrificing customer service and are never satisfied with only copper or silver performance. While much of the job is responding to inbound calls, the most productive Sales Bankers also proactively reach out to customers who previously expressed an interest in a product or service. High performers also demonstrate solid knowledge of the financial products and services offered by Wells Fargo including home equity loans, Certificate of Deposits, savings and other types of accounts as well as insurance offerings. We provide our Sales Bankers with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Sales Bankers'' career growth. Our successful bankers demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Sales Bankers play a critical role in our customers'' lives; therefore, predictable and reliable attendance is an essential function of the position. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results.Basic Qualifications: 6+ months of sales or customer service experience.Minimum Qualifications: Demonstrated ability to listen, elicit information efficiently, comprehend and resolve complex customer issues. Demonstrated excellent verbal and written communications skills. Basic knowledge of financial products and services. Strong PC skills including ability to troubleshoot common problems and navigate the internet/intranet.- Minimum of 1 year sales and customer service experience - Ability to navigate computer applications in a Windows-based environment including  the ability to use search tools like Google to find information - Proven record of achieving aggressive sales goals - Must be able to attend a paid 5-week training course beginning January 2, 2013.  Training hours are Monday through Friday, 8:30 AM - 5:00PM - Schedules offered after training are TBD, between the business hours of 6:00 AM -  12:00 AM w/ split days off (one day during the week and one day during the weekend).Preferred Skills: - Knowledge of financial products and services - Current level 3 performer or higher (applicable to internal applicants only)How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3681326.WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V.

KEY REQUIREMENTS:

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Not stated