CUSTOMER SERVICE REP
Job Field: Government Jobs
Location: Fort Bragg, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Will work part time,up to 30 hours per week. Will be the first point of contact with customers. Must have outstanding people skills and the desire to help us grow our business through hard work and innovative thinking. As a customer service professional, your responsibilities will include * Responding to service requests and emergency call-outs.
* Investigating and resolving customer questions and concerns efficiently and compassionately.
* Preparing and distributing reports utilizing various proprietary systems on a regular and timely basis.
* Assisting with various administrative duties, such as filing, data entry, and ensuring Sarbanes-Oxley SOX compliance.
* Participating in inside sales activities.
Successful team members also possess the following qualifications
* A High School Diploma or equivalent.
* At least 2 years of experience in a customer service or call-center environment.
* Excellent written and verbal communication skills.
* Strong PC Windows, MS Office and data entry/typing skills.
* The ability to multi-task and prioritize multiple assignments.
KEY REQUIREMENTS:
None High School/GED