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ASSOCIATE PRODUCT SPECIALIST...S. CA BASED

Job Field: Legal Jobs
Location: Glendale, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Title: Associate Product Specialist...S. CA basedLocation: US-CA-GlendaleJob Number:_505606Major Responsibilities* Track and respond to product requests received from internal customers (sales partners, product team members)* Ensure that items are researched and fully vetted out before addressing* Troubleshoots and helps answer questions.* Responds to questions through the Mailbox * Assist in completing analysis of our benefits vs. competitors/other carriers.* Works with the Governance Process, UW Team or Market Solutions to do analysis to determine differences between our standard plan vs. competiror plan. * Assists with product maintenance* FACET builds and audits* PRIME feed* Benefit summary process. * Creates basic reports* Pulling specific reports through business objects and/or Webi* Summarizing and developing basic analytics (percentages of various segments of the business/products/groups,and trends * Subject matter expert in understanding product portfolio and/or Regulatory environment (a plus would be strength in both categories)* General understanding on UHIC products and standards* General understanding of regulatory environment (what we can vs can''t do; what this means in our offering and how we administer our products in this manner)* Understanding of standard COC language and general understanding on bracketed langauge.* Prepare and document business process flows used towards product maintenance and/or the development of new products* Takes the Lead to work on development* Uses excel or visio to capture high level and detailed level flows* Reviews flows with downstream teams* Comfortable working in a matrix environment* Reaches out to Sales, Account Management, Client Ops, UW and other teams to facilitate communication* Lead small committees or project teams to support product management to ensure the successful implementation of strategic business solutions* Responsible to putting together small scope project plans* Lead and facilitate meetingsQualifications:  <?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />* BS in Business or equivalent experience* 1-3 years business experience within the following areas: product management and development, account management, business/finance, marketing, research and systems information management and/or operations* Healthcare industry and/or financial service knowledge preferred* Background in dental a plus* Self-motivator, with a positive attitude and creative drive* Flexible and willing to take on new challenges* Ability to manage multiple priorities* Takes initiative to research product modification requests* Displays and uses some project management skills and tools* Ability to work with minimal supervision* Strong interpersonal and communication skills* Detail oriented with strong analytical and problem solving skills* Proficient with using Microsoft Word/Powerpoint/Visio/Access a plusWhen you work with UnitedHealthcare Employer & Individual, what you do matters. It''s that simple...and it''s that challenging.In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.Job: Product Development & Mgmt

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