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Job Field: Office Jobs
Location: Hayward, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Skilled position responsible for the installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, using judgment to determine how to best repair or replace it. Position works independently and has frequent customer contact. May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds. PRIMARY ACCOUNTABILITIES: * Repair and perform preventative maintenance on marketing equipment * Unload used vending machines and load vending machines for daily delivery; remove old vendor if necessary; bring new vendor in and install, unload and reload with product as necessary * Educate customers on basic equipment repair and upkeep procedures * Install equipment: Make holes and route lines to connect product to dispensing unit; connect water supply, gas supply; find drain for units with ice. For box syrup, build racks and connect lines * Fill installed equipment and adjust to proper mixture * Prioritize and schedule service and PM calls to meet customer service windows * Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry) * Collect accurate and complete equipment and customer information * Remove old parts and replace with new parts * Maintain parts inventory on service truck * Establish positive relationship with contacts at service calls * After each call, complete paperwork on job and call in paperwork every two hours * Transport miscellaneous items; for example, compressors for repair/scrap, cardboard for recycle, etc.POSITION REQUIREMENTS: * Mechanical background; experience in garage, electronics and use of mechanical equipment * Must be able to pass refrigeration certification - Type I & Type II Practices * Refrigeration certification preferred * Electronic experience preferred * Basic plumbing and soldering knowledge * Basic knowledge of CO2 and Freon BASIC QUALIFICATIONS: * 18 years or older * 21 years or older if CDL Required * Pass the drug Test * Pass the background check* Senior technician requires certification in refrigeration HELPFUL EXPERIENCE: * Working with mechanical systems (for example, knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, or operating hand tools and power tools) * Serving customers (for example, resolving customer issues, ensuring appropriate communication with store managers, or following up on customer requests) * Working with basic refrigeration systems (for example, understanding refrigeration cycle, Freon, compressors, evaporators, or condensers) * Working with electrical systems (for example, understanding flow, wiring, outlets, etc.) * Working with plumbing (for example, working with drains, water supply, ice makers, shut-off valves, sweating copper, or filtration systems, etc.) * Generating and setting work schedules (determining priority of work and building work schedules) * Equipment installation (HVAC, refrigeration, auto, copiers, fountain products, etc.)

KEY REQUIREMENTS:

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Not stated