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Job Field: Office Jobs
Location: Imperial, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>JOIN THE RDO TEAM! We are looking for an experience, professional field service technician who will operate a mobile service vehicle and travel to customer locations to perform in-field, machinery diagnostics and repairs as required as well as perform these duties in the shop. These repairs will consist of, but are not limited to, complete component removal, disassembly, and reconditioning, following prescribed technical manual procedures. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.
Specific duties include
Perform in-field machinery diagnostics and repairs as required.
Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
Document machine information and repairs completed on work order, including parts and fluids used.
Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
Identify and communicate solutions for customer service opportunities in the dealerships area of responsibility.
Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements
Excellent mechanical skills
Trade specific tooling, including hand tools and pneumatic tools
Current and valid drivers license as outlined in company policy manual
Ability to assemble and perform maintenance functions on equipment
Strong computer skills
Excellent customer service skills
Excellent oral and written communication skills
Strong organizational skills
Graduation from related diesel technology program preferred
RDO Equipment Co. is a proud dealer of John Deere and Vermeer Equipment. Information about RDO Equipment is available at www.rdoequipment.com. RDO Equipment Co. offers competitive wages and a comprehensive benefits package. We also offer a quarterly incentive bonus based on the product support department. RDO Equipment Co. is an EEO Employer.

KEY REQUIREMENTS:

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None High School/GED