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STUDENT SUPPORT SPECIALIST
Job Field: Legal Jobs
Location: Imperial, CA
Salary: $Not stated
Location: Imperial, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Student Support SpecialistJob Location: Imperial, CACorporate StatementApollo Group, Inc. was founded in 1973 in response to a gradual shift in higher education demographics from a student population dominated by youth to one in which approximately half the students are adults and over 80 percent of whom work full-time. Apollo''s founder, John Sperling, believed -- and events proved him right -- that lifelong employment with a single employer would be replaced by lifelong learning and employment with a variety of employers. Lifelong learning requires an institution dedicated solely to the education of working adults.Today, Apollo Group, Inc., through its subsidiaries, the University of Phoenix (including University of Phoenix Online), the Institute for Professional Development, the College for Financial Planning, and Western International University, has established itself as a leading provider of higher education programs for working adults by focusing on servicing the needs of the working adult.Apollo Group has enjoyed continual growth in student enrollments as well as building a strong financial record by having more than doubled its total enrollments and revenues between 2001 and 2005. Apollo Group, looking to continue the growth, completed its initial public offering on December 6, 1994 with a price of $0.72 per share (adjusted for stock splits).Subsidiary StatementUniversity of Phoenix, as a subsidiary of Apollo Group, Inc., has established itself as an innovator and a leader in higher education. We have a network of campuses that span North America and online classes that students can take around the world. As a fully accredited university, we provide students with relevant curriculum taught by faculty with experience in the fields they teach. Here, working students have the opportunity to get an education, whether their goal is an associate’s, bachelor’s, master’s or doctoral degree.Position SummaryThe primary responsibility of this role is to assist the student by offering additional services and support which help the student achieve success.Primary AccountabilitiesMeeting students in person to provide information about resource centers, website, tutoring, workshops, and orientations as necessary. Meet with students one on one to discuss special topics, training and coaching.May facilitate workshops for tutoring and/or orientation.Researches and provides students with internal and external resources as approved by the RVP.Acts as a resource to students for setting up tutors and/or coaching on tools and resources available to the student via e-campus. May assist students with job preparation skills through workshops.Conduct in class briefings on behalf of the academic counselor in the event the academic counselor is unavailable or in a centralized location.Assist students in locating campuses nearest to them and introducing the services available.Offers assistance when needed to resolve student complaints and communicates back to the counselor and management team responsible for the student.Participates in the planning and executing commencement activities as needed.Coordinate student networking opportunities.Coordinate Student and Faculty appreciation messages and events.Performs other duties as assigned or apparent.Knowledge Skills & AbilitiesA Bachelor’s degree in business, education, psychology or related field preferred.Two years experience in student services, social services, training, development, or related positions preferred to perform the academic management and advisement roles indicated above.Familiarity with University of Phoenix culture, market position, business objectives and general policies andprocedures preferred.Must have a moderate level of analytical ability to perform conflict resolution and academic advisement as described above. Incumbents must collect, analyze and interpret data in order to solve problems and/or trouble shoot potential issues.Must possess a signifi
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<tr><td valign="top" width="450"><b>Student Support SpecialistJob Location: Imperial, CACorporate StatementApollo Group, Inc. was founded in 1973 in response to a gradual shift in higher education demographics from a student population dominated by youth to one in which approximately half the students are adults and over 80 percent of whom work full-time. Apollo''s founder, John Sperling, believed -- and events proved him right -- that lifelong employment with a single employer would be replaced by lifelong learning and employment with a variety of employers. Lifelong learning requires an institution dedicated solely to the education of working adults.Today, Apollo Group, Inc., through its subsidiaries, the University of Phoenix (including University of Phoenix Online), the Institute for Professional Development, the College for Financial Planning, and Western International University, has established itself as a leading provider of higher education programs for working adults by focusing on servicing the needs of the working adult.Apollo Group has enjoyed continual growth in student enrollments as well as building a strong financial record by having more than doubled its total enrollments and revenues between 2001 and 2005. Apollo Group, looking to continue the growth, completed its initial public offering on December 6, 1994 with a price of $0.72 per share (adjusted for stock splits).Subsidiary StatementUniversity of Phoenix, as a subsidiary of Apollo Group, Inc., has established itself as an innovator and a leader in higher education. We have a network of campuses that span North America and online classes that students can take around the world. As a fully accredited university, we provide students with relevant curriculum taught by faculty with experience in the fields they teach. Here, working students have the opportunity to get an education, whether their goal is an associate’s, bachelor’s, master’s or doctoral degree.Position SummaryThe primary responsibility of this role is to assist the student by offering additional services and support which help the student achieve success.Primary AccountabilitiesMeeting students in person to provide information about resource centers, website, tutoring, workshops, and orientations as necessary. Meet with students one on one to discuss special topics, training and coaching.May facilitate workshops for tutoring and/or orientation.Researches and provides students with internal and external resources as approved by the RVP.Acts as a resource to students for setting up tutors and/or coaching on tools and resources available to the student via e-campus. May assist students with job preparation skills through workshops.Conduct in class briefings on behalf of the academic counselor in the event the academic counselor is unavailable or in a centralized location.Assist students in locating campuses nearest to them and introducing the services available.Offers assistance when needed to resolve student complaints and communicates back to the counselor and management team responsible for the student.Participates in the planning and executing commencement activities as needed.Coordinate student networking opportunities.Coordinate Student and Faculty appreciation messages and events.Performs other duties as assigned or apparent.Knowledge Skills & AbilitiesA Bachelor’s degree in business, education, psychology or related field preferred.Two years experience in student services, social services, training, development, or related positions preferred to perform the academic management and advisement roles indicated above.Familiarity with University of Phoenix culture, market position, business objectives and general policies andprocedures preferred.Must have a moderate level of analytical ability to perform conflict resolution and academic advisement as described above. Incumbents must collect, analyze and interpret data in order to solve problems and/or trouble shoot potential issues.Must possess a signifi
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