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Job Field: Office Jobs
Location: Indio, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: In-House Marketing Supervisor - Indio, CALocation: United States of America- California-IndioRequisition ID: 1207260Description:Job Title: In-house Marketing SupervisorSupervisor''s Title: In-house Marketing ManagerDepartment: Marketing1.   Job Summary - Responsible for managing and generating qualified owner tours to WorldMark by Wyndham In-House Sales Centers.2.   Key Responsibilities -* Assist the manager and team necessary to maximize the guest penetration* Assist the In-house manager in establishing and maintaining In-House Marketing best practices and processes as they pertain to the site at which the team works* Assist the Manager in the develop of internal support and back-office practices for owner based event programs, site specific In-house/Concierge program and referral lead generation.* Assist the Manager in the recruiting, hiring and training of IH Marketing representatives* Assist the manager in the data entry and reporting functions as related to the TIPs, webconnect and Epiphany systems* Support regional and corporate sponsored programsDescription of key responsibilities and accountabilities:        % Time* Assist the Manager in the estimating of activity levels and establish work schedules and assignments* Assist the manager in the recruiting and hiring process* Work with team members in a group and one on one basis to assist them in their development in the booking of tours, positioning guests with the right mind set and maintaining the a positive mental outlook* Assist in the development of the team member schedule* Assignment of arrivals to team members in the TIPs system* Clean up of tour variances in TIPs and Epiphany* Running of penetration reports for team members and management* Production of the weekly Tour Variance Report* Preparation and printing of the daily Master and Daily Chase reports from the TIPs system* Some performance management duties as assigned by manager* Resolve employee relations conflicts, complaints, or concerns as appropriate. Exercise disciplinary action when appropriate* Assist the manager in the recording and maintaining of accurate statistics on results achieved to be submitted in a timely manner for corporate deadlines* Assist in the troubleshooting and resolution of WorldMark Owner and guest concerns relative to the department and refer all other concerns and problems to the appropriate department(s)* Submit team member payroll to the manager in a timely manner* Perform other duties as assigned or apparent1.   Minimum Qualifications Required - Describe the amount and type of knowledge and experience required to perform the essential job functions, including any required certifications or professional licenses:* Provide a high level of professional leadership, competency and integrity* Ability to learn and operate PC system* Data entry skills* Must be detail oriented and maintain a high level of accuracy* Demonstrated ability to problem solve (troubleshoot, analyze and resolve situations)* Ability to communicate in a professional, positive manner* Provide exceptional customer service

KEY REQUIREMENTS:

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Not stated