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Job Field: Government Jobs
Location: Indio, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: PBX Operator/DispatchLocation: United States of America- California-IndioRequisition ID: 1208441Description:Job Summary:* Operate switchboard, intercom and two-way radio to relay incoming, outgoing and interoffice calls and messages.* Furnish information/phone numbers to callers as requested or makes sufficient inquiries necessary to refer the caller to the appropriate resort personnel, sales or marketing or outside vendor who can help them.* Maintain, publish and distribute critical telephone number lists to staff as required.* Assist guests with voice mail.* Dispatch maintenance and housekeeping staff to guest rooms as needed.* Perform duties of a general clerical nature as needed.* High School diploma or equivalent.* At least 6 months Customer Service experience.* At least 6 months switchboard/PBX experience.* Manual dexterity and mobility required.* Basic understanding of telephone switchboard and PBX equipment and systems.* Must maintain a professional appearance and a cordial attitude towards all guests and staff members.* Able to handle the stress of high customer demand in a hospitality environment.* Must be people oriented and able to work independently or with others as needed.* Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.* Must use good judgment in effectively providing services personally or to know when to immediately refer requests to the appropriate department manager for action.WVO is a drug-free workplace and requires a background check and drug test prior to employment.Job: Hotel/Resort Operations

KEY REQUIREMENTS:

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Not stated