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Job Field: Office Jobs
Location: Irvine, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Account Manager Essential Job Functions: * Display an observable sense of urgency in the execution of daily job functions* Provide customer service to internal and external customers in accordance with levels and expectations consistent with Company standards* Ensure prompt and efficient service to brokers and act as liaison between brokers, underwriters, AE''s and funders* Provide coverage as needed on Account Manager desk to ensure timely and efficient action and adherence to company lending and service standards* Provide excellent customer service and a visible sense of urgency* Manage files with attention to rate lock expirations* Ensure all underwriting requirements/conditions are satisfied prior to moving files to docs* Ensure all mandated and required procedures are applied to pipeline loans being cancelled or denied* Communicate with brokers in professional and timely manner to provide status of loans* Confirm rates and fees charged and input data into loan origination system* Order documentation to complete loan files, pull 4506Ts and other information / documents and complete verbal verifications of employment in a timely and efficient manner* Request and verify the accuracy of loan documentation to satisfy underwriting conditions* Remain current on company requirements / federal and state regulations to ensure compliance* Maintain clear and consistent lines of communication between brokers, AE, underwriter, docs, and funding* Restructure files as necessary* Work with other team members to ensure efficient work flow* Perform other duties as assigned to support Account Management Team

KEY REQUIREMENTS:

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Not stated