100,000's of Government Jobs

Search Government Jobs

Job Field: Legal Jobs
Location: Irvine, CA
Salary: $Not stated

JOB SUMMARY:

---

</tr>
<tr><td valign="top" width="450"><b>This is where it all begins-your invitation to
innovation. If youre ready to join a company that
promotes creativity, problem solving, initiative
and professional growth, you can search our job
board, review available positions and apply
online.
CoreLogic is an Equal Opportunity/Affirmative
Action employer committed to attracting and
retaining the best-qualified people available,
without regard to race, color, religion, national
origin, gender, sexual orientation, age,
disability or status as a veteran of the Armed
Forces.
Search Jobs            My Account            Log
In            Help
Job Title   Client Account Specialist
Division Data  Analytics
Req # 354545
City Irvine
State CA
Shift 1st
Travel Involved
Category Customer Service
Type of Position Full-Time
JOB DESCRIPTION
We are CoreLogic  a leading provider of business
information, analytics and outsourcing services.
Together, we are a global company with proven
experts in the areas where we work and are
passionate about helping our clients succeed. More
than one million users rely on CoreLogic to assess
risk, support underwriting, investment and
marketing decisions, prevent fraud, and improve
business performance in their daily operations. No
one else has such a vast repository of data, an
advanced set of analytical models and a talented,
diverse team of professionals.
We have the opportunity to drive innovation,
cultivate insights and build unique solutions for
our clients. We take pride in our workforce and
believe in cultivating an atmosphere that supports
and values our greatest asset talent.
Responsible for support and account management
activities as it relates to sales, and sales
operations team. This role will serve as a liaison
between the CoreLogic operations group and clients
to address inquiries and fulfill client requests
related to system issues and training. Primarily
responsible for customer knowledge of our product
and services and provides training post
implementation.
Essential Functions/Responsibilities
Account Management  Support
Act as a first level escalation resource to
clients
Conduct routine status meeting with clients to
solicit voice of client regarding product/ company
performance
Partner with Product Specialists/relevant team
members to expand and broaden relationships across
the business unit
Coordinate client on-boarding for new clients in
the appropriate systems
Answer questions, follow up on and resolve billing
issues
Provide client level reporting, monitoring and
analyzing client trending and SLA adherence,
provide information to management
Project coordination/management includes
Make independent decisions and coordinate
activities necessary to resolve significant client
issues, training issues and engage appropriate
support within business unit resources to resolve
Manage client specific projects to ensure
successful and timely completion according to
client expectations
Training and technical support includes
Train clients on product capabilities, product
demonstrations, changes, system enhancements, etc.
via direct training sessions, phone contact, or
web-ex for new users
Perform maintenance of clients in relevant
systems, including the addition of new products
and services
Work directly with clients to resolve technical
issuesfor more information see url

KEY REQUIREMENTS:

---

None Bachelors degree