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CLIENT RELATIONS MANAGER - IRVINE, CA; EDEN PRAIRIE, MN; OVERLAND PARK, KS

Job Field: Security
Location: Irvine, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Title: Client Relations Manager - Irvine, CA; Eden Prairie, MN; Overland Park, KSLocation: US-CA-IrvineOther Locations: US-MN-Eden Prairie, US-KS-Overland ParkJob Number:_394696Position Description:Manages ongoing contract relationships and service delivery to clients for one or more accounts. Acts as outward-facing, dedicated resource for assigned accounts, typically with direct client contact (not call center) and large or complex accounts. Builds relationships with employer/group clients (not individual members) and serves as the primary point of contact for overall and day-to-day service delivery. Represents client internally and coordinates with other functions to implement client systems, complete projects, and address ongoing service needs. This function includes employees who are in dedicated onsite service roles. Account management jobs focused primarily on relationship and service management.Primary Responsibilities:* Basic, structured, standard approach to work.Qualifications:Requirements:* Bachelor''s Degree or High School Diploma with 4 years experience in Client/Account management* 4 years experience in client, member, or provider management/service* Prior experience with project or process management* Proficiency with MS Office Suite (Access, Excel, Outlook, and Word)Assets:* Previous experience with Crystal Reports or other online reporting tools* Previous experience in the Healthcare Industry* Prior experience analyzing data and reports to identify trends* Previous face to face client interactionOptumRx is part of the family of companies that makeUnitedHealth Groupone of the leaders across most major segments of the US health care system.If you''re ready to talk about groundbreaking interactions, let''s talk about what happens when a firm that touches millions of lives decides to gather results from millions of prescriptions every month and analyze their impact. Let''s talk about smart, motivated teams. Let''s talk about more effective and affordable health care solutions. This is caring. This is great chemistry. This is the way to make a difference. We''re doing all this, and more, through a greater dedication to our shared values of integrity, compassion, relationships, innovation and performance.OptumRx is an empowering place for people with the flexibility to help create change. Innovation is part of the job description. And passion for improving the lives of our customers is a motivating factor in everything we do. In the largest and most personal sense, your impact can be greater than even you thought at OptumRx.Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/VUnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.Job: Client Services/Sales Support

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