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Job Field: Office Jobs
Location: Irvine, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: Client Services Professional - Business Banking Sales Support- Irvine, CALocation: US-CA-Irvine-Irvine - Jamboree Center / 52988Job Number:_120071477As a Business Banking Client Services Professional (CSP) your main objectives will be the following:* Coordinate Service Delivery to ensure an excellent service experience for customers* Provide Proactive Sales Support for RMs in all areas of the customer relationship* Provide support in all stages of the Credit and Risk Processes* Establish rapport and maintain positive productive relationships with all team members and partnersDaily Job Responsibilities:* Resolve customer issues and execute account service and maintenance as requested* Work to increase customers&#39; utilization of alternate service delivery solutions (i.e., Chase.com and Business Premier Line)* Coordinate New Account Opening with branch partners* Coordinate weekly 1 on 1 with assigned RM(s) to review activities, identify priorities and set customer appointments* Actively participate in Pre-Call Planning, including preparation of Call Packets and Marketing Packets* Identify and submit referrals to appropriate source* Meet all new customers and, as appropriate, existing customers, reemphasizing service options* Assist with Loan Process, from application through booking, including following up on vendor work, coordinating loan documentation, and facilitating loan closings with customers* Assist with Credit Risk Management, i.e., review financial monitoring and collateral exceptions, review notes maturing, input overdraft decisions made by RMs in TAS-O dailyKey Competencies* Customer focused individual* Well-developed oral and written communication skills* Demonstrated problem-solving and follow-up skills* Strong organizational skills* Focus on accuracy and attention to detail* Possess a sense of urgency and the ability to multi-taskQualifications:* 2 years prior banking experience in a customer service, sales or operations position (Branch Sales, Sales Support, Loan Servicing or Loan Center position)* Business Banking or Commercial Lending knowledge/experience preferred* Strong communication and analytical/problem solving skills* General knowledge of loan documentation and the loan approval process* Working knowledge of the Bank&#39;s products, services, policies and procedures* Ability to work independently in a high volume environment* General administrative skills: filing, typing, organizing information* PC skills to include Microsoft products and Bank loan and deposit systems* High school graduate JPMorgan Chase offers an exceptional benefits package and highly competitive compensation package.JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/VJob: Administrative Support

KEY REQUIREMENTS:

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