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SALES COORDINATOR
Job Field: Office Jobs
Location: Irvine, CA
Salary: $Not stated
Location: Irvine, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Sales CoordinatorBranch/Location Code :Linc Group-ENGLocation :Irvine CA US 92618Division :ABM Facility Solutions GroupJob Type :Full Time RegularCareer Level :Experienced (Non-Manager)Exemption :Non-ExemptEducation :Some College Coursework CompletedShift/Hours :N/A% of Travel Required :NoneOffer Relocation :NoJob Description :ABM Electrical & Lighting Solutions has an immediate opening for aSales Coordinatorin its Irvine, CA office.The primary objective for this critical role is to support customer relations, handle customer communications and prepare quotes and Planned Maintenance contracts. This responsibility includes being part of a team to ensure a high level of customer satisfaction (that work requests are handled with care, attention to detail, and that we communicate timely and accurately with our customers so that each experience with our organization is a positive one). The position will require high competency in the use of computer. Position will have a role as a team member with sales, service and operations management to insure that field technicians are meeting the obligations/service & delivery standards that ABM Electrical & Lighting Solutions has been contracted to perform.The responsibilities of the Sales Coordinator include, but are not limited to, the following:Support the performance of the branch operations including, planned and unplanned maintenance/service call and project/retrofit delivery requirements.Support use of technicians’ mobile field technologyAssist with budget letters for key customers on an annual basis.Prepare quotes and monthly Planned Maintenance contracts as needed.Meticulous detail on follow up with customer’s requests and proactive communication with internal and external customers.Assist the sales consultants with individual monthly sales reports, productivity reports, and update the sales files in Microsoft SharePoint site and SalesForce.Monitor credit related issues with customers requesting serviceSupport customer satisfaction initiatives and process Support successful operations consistent with ABM policies, programs, procedures, systems and guidelines. Foster an environment that promotes timely communication and teamwork between Sales and ServicePerforming other duties as assigned.MINIMUM QUALIFICATIONSRequired* High School Diploma with some college course work completed* Minimum 2 – 5 years, administrative experience* MS Office 2007 or 2010 (Word, Excel, PowerPoint, OneNote, SharePoint), Sales Force, Intermediate to advance computer skillsPreferred* Bachelor’s degree in Business/Management preferred but not requiredKNOWLEDGE, SKILLS AND ABILITIES* Experience/skills at being the customer advocate* Typing minimum 50 wpm* Outstanding written and oral communication skills* Planning/organizational skills* Ability to learn and understand technical terms* Ability to multi task* Strong time management skills* Handle conflict well* Work well under time pressure* Problem solving skills* Ability to understand standard contractual agreementsEOE :ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (M/F/V/D)
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<tr><td valign="top" width="450"><b>Sales CoordinatorBranch/Location Code :Linc Group-ENGLocation :Irvine CA US 92618Division :ABM Facility Solutions GroupJob Type :Full Time RegularCareer Level :Experienced (Non-Manager)Exemption :Non-ExemptEducation :Some College Coursework CompletedShift/Hours :N/A% of Travel Required :NoneOffer Relocation :NoJob Description :ABM Electrical & Lighting Solutions has an immediate opening for aSales Coordinatorin its Irvine, CA office.The primary objective for this critical role is to support customer relations, handle customer communications and prepare quotes and Planned Maintenance contracts. This responsibility includes being part of a team to ensure a high level of customer satisfaction (that work requests are handled with care, attention to detail, and that we communicate timely and accurately with our customers so that each experience with our organization is a positive one). The position will require high competency in the use of computer. Position will have a role as a team member with sales, service and operations management to insure that field technicians are meeting the obligations/service & delivery standards that ABM Electrical & Lighting Solutions has been contracted to perform.The responsibilities of the Sales Coordinator include, but are not limited to, the following:Support the performance of the branch operations including, planned and unplanned maintenance/service call and project/retrofit delivery requirements.Support use of technicians’ mobile field technologyAssist with budget letters for key customers on an annual basis.Prepare quotes and monthly Planned Maintenance contracts as needed.Meticulous detail on follow up with customer’s requests and proactive communication with internal and external customers.Assist the sales consultants with individual monthly sales reports, productivity reports, and update the sales files in Microsoft SharePoint site and SalesForce.Monitor credit related issues with customers requesting serviceSupport customer satisfaction initiatives and process Support successful operations consistent with ABM policies, programs, procedures, systems and guidelines. Foster an environment that promotes timely communication and teamwork between Sales and ServicePerforming other duties as assigned.MINIMUM QUALIFICATIONSRequired* High School Diploma with some college course work completed* Minimum 2 – 5 years, administrative experience* MS Office 2007 or 2010 (Word, Excel, PowerPoint, OneNote, SharePoint), Sales Force, Intermediate to advance computer skillsPreferred* Bachelor’s degree in Business/Management preferred but not requiredKNOWLEDGE, SKILLS AND ABILITIES* Experience/skills at being the customer advocate* Typing minimum 50 wpm* Outstanding written and oral communication skills* Planning/organizational skills* Ability to learn and understand technical terms* Ability to multi task* Strong time management skills* Handle conflict well* Work well under time pressure* Problem solving skills* Ability to understand standard contractual agreementsEOE :ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (M/F/V/D)
KEY REQUIREMENTS:
Not stated
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