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SALES OPERATIONS ANALYST, SR PRINCIPAL
Job Field: Accounting / Finance Jobs
Location: Irvine, CA
Salary: $Not stated
Location: Irvine, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Auto req ID 21494BRJob Posting Title Sales Operations Analyst, Sr PrincipalBusiness Unit SalesJob Description Core Job Functions for Corporate Account Representative:To support Broadcom’s Customers Order Placement, Order Management, Back log management, Order expedites and RMA processing. To be the main inside contact and escalation point for Broadcom’s customers ordering needs. To work as liaison between Broadcom departments to insure proper order flow and help coordinate communications. Lead and direct team support members.Department Liaison, Coordinate Order process flow within the following departments· Credit· Warehouse/Shipping· QA· Marketing· PlanningEnter Orders/RMA’s· Enter New orders into PFST including FOC’s· Manage orders through entire approval process· Follow and meet all audit and processing requirements· Enter, manage and document RMA’s in PFST· Execute Customer Expedites· Support Customer Escalations· Lead time requests· Price LoadingBacklog/Open order Reports· Process all Customer weekly/daily Backlog and Open order reports.· Enter Customer changes request Peoplesoft as neededDaily Activity Breakdown· Order Entry/RMA 10%· Backlog/Open order Reports 15%· Department Liaison 30%· Customer Liason 50%· Misc Department support 5%Job Requirements Skills and Experience:Proven excellent oral and verbal communication skills. Have great interpersonal skills to build relationships and cooperation within other departments. Have the ability to multitask and learn new job requirements/functions.MinimumHigh SchoolGraduate (College Level Preferred)5 Years Customer Service or like experienceIntermediate/Advanced level Microsoft OfficeCountry United StatesState/Province CaliforniaCity/Town IrvineShift 1st Shift - DayPercent of Travel Required 5% - 10%Function SalesDiscipline Customer Service
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<tr><td valign="top" width="450"><b>Auto req ID 21494BRJob Posting Title Sales Operations Analyst, Sr PrincipalBusiness Unit SalesJob Description Core Job Functions for Corporate Account Representative:To support Broadcom’s Customers Order Placement, Order Management, Back log management, Order expedites and RMA processing. To be the main inside contact and escalation point for Broadcom’s customers ordering needs. To work as liaison between Broadcom departments to insure proper order flow and help coordinate communications. Lead and direct team support members.Department Liaison, Coordinate Order process flow within the following departments· Credit· Warehouse/Shipping· QA· Marketing· PlanningEnter Orders/RMA’s· Enter New orders into PFST including FOC’s· Manage orders through entire approval process· Follow and meet all audit and processing requirements· Enter, manage and document RMA’s in PFST· Execute Customer Expedites· Support Customer Escalations· Lead time requests· Price LoadingBacklog/Open order Reports· Process all Customer weekly/daily Backlog and Open order reports.· Enter Customer changes request Peoplesoft as neededDaily Activity Breakdown· Order Entry/RMA 10%· Backlog/Open order Reports 15%· Department Liaison 30%· Customer Liason 50%· Misc Department support 5%Job Requirements Skills and Experience:Proven excellent oral and verbal communication skills. Have great interpersonal skills to build relationships and cooperation within other departments. Have the ability to multitask and learn new job requirements/functions.MinimumHigh SchoolGraduate (College Level Preferred)5 Years Customer Service or like experienceIntermediate/Advanced level Microsoft OfficeCountry United StatesState/Province CaliforniaCity/Town IrvineShift 1st Shift - DayPercent of Travel Required 5% - 10%Function SalesDiscipline Customer Service
KEY REQUIREMENTS:
Not stated
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