SR CATERING SALES EXEC (NE)
Job Field: Office Jobs
Location: Irvine, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Title: Sr Catering Sales Exec (NE)Location: USA-California-Irvine-Irvine MarriottJob Number:_120019BHWith more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you''ll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Hotels & Resorts.Qualifications:JOB SUMMARYThe Senior Catering Sales Executive is responsible for handling more complex social and local corporate catering opportunities that are above sales office parameters (i.e., 150 covers). The position may also provide day to day supervision to catering sales associates that are on-property. The incumbent is responsible for contracting and closing local catering and social business and ensure that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The incumbent implements the brand''s service strategy and applicable brand initiatives in all aspects of the sales process and drives customer loyalty by delivering service excellence throughout each customer experience.CANDIDATE PROFILEEducation and ExperienceRequired:· High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional.OR· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.Preferred:2 years of catering sales experienceCORE WORK ACTIVITIESThe Senior Catering Sales Executive has overall responsibility for achieving and/or exceeding the hotel catering sales revenue goals. Overall, the position is accountable for the following:Sales and Marketing Leadership· Manage the sales efforts for the hotel including local corporate and social catering.· Work collaboratively with off-property sales channels (e.g., Sales Office, Area Sales, EST) to ensure sales efforts are coordinated, complementary and not duplicative.· Respond to incoming catering opportunities for the hotel. Identify, qualify and solicit new catering business to achieve personal and hotel revenue goals.· Proactively solicit affiliate business associated with citywide events from approved affiliate list provided by Citywide Sales Executive.· Understand the overall market - competitors'' strengths and weaknesses, economic trends, supply and demand etc. and know how to sell against them.· Close the best opportunities for the hotel based on market conditions and hotel needs.· Use negotiating skills and creative selling abilities to close on business and negotiate contracts.· Work with the management team to create and implement a catering sales plan addressing revenue, customers and market.* Design, develop and sell creative catered events.· Maximize revenue by up-selling packages and creative food and beverage.· Develop and manage catering sales revenue and operation budgets, and provide forecasting reports.* Develop menus which drive sales.· Assist with selling, implementation and follow-through of catering promotions.· Interact effectively with sales, kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to ensure guest satisfaction.· Execute and support Marriott''s Customer Service Standards and hotel''s Brand Standards.· Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).· Participate in and practice daily service basics of the brand (i.e., MHR Spirit to Serve Daily Basics, RHR Savvy Servic
KEY REQUIREMENTS:
Not stated