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Job Field: Travel / Transportation
Location: Lake Forest, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Responsibilities
Administrative
Processes all non 9-1-1 transportation requests
and evaluates the need to obtain authorization or
additional documentation for transportation.
Works with hospital/facility staff members to
ensure documentation for medical necessity is met
for the requested level of transport.
Respond and effectively pursue pre-transport
billing processes to alleviate errors and billing
delays after transport.
Input pertinent information into the PCS CAD form
for printing and dissemination via FAX machine.
May be required to perform data entry from
multiple sources simultaneously.
Expediently access, understand, record and
communicate information from CAD and other
informational sources.
Respond and effectively pursue pre-transport
billing processes to alleviate errors and billing
delays after transport.
Process patients by name and date of birth through
appropriate Billing and third party payer systems
to confirm eligibility and coverage.
Processes authorizations and Documentation
received both prior to and after completion of the
transport for forwarding to billing.
Notifies dispatchers of required documentation to
be obtained by transporting crews
Passes on critical information onto Rural/Metro
management when appropriate.
Training
Participate in all required training sessions,
including but not limited to any mandatory Company
training.
Attend and participate in all required meetings,
continuing education sessions, or other programs.
Attend special training and familiarization
workshops dealing with innovation in the operation
of telecommunications systems and related
equipment.
Qualifications
Healthcare industry experience preferred.
Building and fostering excellent achievement
through teamwork.
Excellent analytical skills and quality
orientation-strives for continuous improvement in
all activities to consistently achieve excellent
results and meet or exceed department
expectations.
Must have computer competency including
proficiency with Microsoft Suite, and
understanding of database programs.
Typing wpm 40 minimum.
Must have the ability to consistently deliver
outstanding customer service to all internal and
external customers.
Strong interpersonal and communication skills with
an ability to work effectively with a diverse
range of individuals, teams, managers,
supervisors, and external customers...For more
information please see the url

KEY REQUIREMENTS:

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None High School/GED