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FIELD SERVICE SPECIALIST
Job Field: Legal Jobs
Location: Long Beach, CA
Salary: $Not stated
Location: Long Beach, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>id="tms_job_26682">Field Service Specialist# of Openings :1Job Code :26682Location :Long Beach CA US 90814Job Type :Full TimeCareer Level :Experienced (Non-Manager)Education :High School or equivalentCategory :Project/Program ManagementOffer Relocation :NoJob Description :CleanHarborsis North America’s leading provider of environmental, energy and industrial services serving over 50,000 customers, including a majority Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies.Headquartered in Norwell, Massachusetts, Clean Harbors has more than 175 locations, including over 50 waste management facilities, throughout North America in 37 U.S. states, seven Canadian provinces, Mexico and Puerto Rico. The Company also operates international locations in Bulgaria, China, Sweden, Singapore, Thailand and the United Kingdom. For more information, visitwww.cleanharbors.com.We offer competitive salaries and progressive benefits including health, dental, life insurance, 401K, Employee Stock Program, generous paid time off, tuition reimbursement and more. We offer a drug free work environment and require a pre-employment drug screen. All Applicants are subject to pre-employment security background checks, and some positions may require pre-employment physical fitness for duty testsSUMMARY PARAGRAPH OF JOB RESPONSIBILITIESThe Field Service Specialist is responsible for the support and enhancing customer service and satisfaction, in conjunction with the Account Manager with expertise in field service operations.PRIMARY DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS· Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.· Responsible for business development, maintenance of customer relationships and the scoping of projects/jobs.· Ensures proper costing/utilization of labor and equipment.· Manages large-scale field service and emergency response projects, when directed.· Directs personnel in the operational procedures to complete assignments and understands the manpower and equipment requirements to complete field service projects and emergency responses.· Understands and works with the Field Service Coordinator in the communication of the manpower, equipment and resources required to complete field service and emergency response projects.· Participates in joint sales calls with the Account Manager.· Oversees and is responsible for projects for health & safety, profitability, completeness and professionalism.· Ensures proper communication to the foreman/supervisor to ensure that contractual obligations are met to complete requested services, project progression status and change orders are completed and executed, prior to any additional work being performed. Ensures the customer acknowledges change order(s).· Responsible for health and safety issues surrounding projects assigned, including reviewing of operational procedures to assure correct health & safety action plans and communicates effectively with the health & safety organization regarding on-site specific action.· Interfaces with the customer in a professional and effective manner to update them on the project status and/or to resolve problems/issues.· Responds immediately when on-call or secures proper coverage and communicates replacement name to the supervisor/manager.· Documents competitive issues and conveys findings to management.· Develops and ensures a good working relationship with the Account Managers and Field Service Representatives.· Maintains in proper working order and maintenance assigned Company equipment and/or vehicle.· Trains and mentors Field Service Foreman and assists the Field Service General Manager in the completion of performance reviews for individuals
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<tr><td valign="top" width="450"><b>id="tms_job_26682">Field Service Specialist# of Openings :1Job Code :26682Location :Long Beach CA US 90814Job Type :Full TimeCareer Level :Experienced (Non-Manager)Education :High School or equivalentCategory :Project/Program ManagementOffer Relocation :NoJob Description :CleanHarborsis North America’s leading provider of environmental, energy and industrial services serving over 50,000 customers, including a majority Fortune 500 companies, thousands of smaller private entities and numerous federal, state, provincial and local governmental agencies.Headquartered in Norwell, Massachusetts, Clean Harbors has more than 175 locations, including over 50 waste management facilities, throughout North America in 37 U.S. states, seven Canadian provinces, Mexico and Puerto Rico. The Company also operates international locations in Bulgaria, China, Sweden, Singapore, Thailand and the United Kingdom. For more information, visitwww.cleanharbors.com.We offer competitive salaries and progressive benefits including health, dental, life insurance, 401K, Employee Stock Program, generous paid time off, tuition reimbursement and more. We offer a drug free work environment and require a pre-employment drug screen. All Applicants are subject to pre-employment security background checks, and some positions may require pre-employment physical fitness for duty testsSUMMARY PARAGRAPH OF JOB RESPONSIBILITIESThe Field Service Specialist is responsible for the support and enhancing customer service and satisfaction, in conjunction with the Account Manager with expertise in field service operations.PRIMARY DUTIES AND RESPONSIBILITIES/ESSENTIAL FUNCTIONS· Ensures Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.· Responsible for business development, maintenance of customer relationships and the scoping of projects/jobs.· Ensures proper costing/utilization of labor and equipment.· Manages large-scale field service and emergency response projects, when directed.· Directs personnel in the operational procedures to complete assignments and understands the manpower and equipment requirements to complete field service projects and emergency responses.· Understands and works with the Field Service Coordinator in the communication of the manpower, equipment and resources required to complete field service and emergency response projects.· Participates in joint sales calls with the Account Manager.· Oversees and is responsible for projects for health & safety, profitability, completeness and professionalism.· Ensures proper communication to the foreman/supervisor to ensure that contractual obligations are met to complete requested services, project progression status and change orders are completed and executed, prior to any additional work being performed. Ensures the customer acknowledges change order(s).· Responsible for health and safety issues surrounding projects assigned, including reviewing of operational procedures to assure correct health & safety action plans and communicates effectively with the health & safety organization regarding on-site specific action.· Interfaces with the customer in a professional and effective manner to update them on the project status and/or to resolve problems/issues.· Responds immediately when on-call or secures proper coverage and communicates replacement name to the supervisor/manager.· Documents competitive issues and conveys findings to management.· Develops and ensures a good working relationship with the Account Managers and Field Service Representatives.· Maintains in proper working order and maintenance assigned Company equipment and/or vehicle.· Trains and mentors Field Service Foreman and assists the Field Service General Manager in the completion of performance reviews for individuals
KEY REQUIREMENTS:
Not stated
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