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Job Field: Legal Jobs
Location: Los Angeles, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Job Title:  Administrative SpecialistUCLA Title:  Admin. SpecialistJob No.:  H64484Work Hours:  M-F, 8-5Work Location:  Job Type:  CareerDuration:  indefiniteMinimum Salary:  $18.09 / $3147Maximum Salary:  $34.94 / $6079Layoff Referral Deadline:  11/27/2012Bargaining Unit:  99Job Duties: On a daily basis, perform patient counseling and scheduling for family planning and insure prompt response to incoming calls.Review physician schedules prior to the scheduled clinic day for appropriateness of schedule flow.Answer telephones in a professional, courteous and timely manner. Obtain reason for patient visit and make appropriate referrals according to problem and physician subspecialty; give appointment time and date to patient by telephone or in person in accordance with established policies and procedures; enter and retrieve data using scheduling system.Confirm appointments before patient visit.Provide patients with financial information based on current fee schedule and OB/GYN financial policy.Determine urgency of patient problem and schedule same day appointments when necessary and order medical charts.Verify medical benefits for all patients prior to date of service.Call insurance companies and verify coverage for all new patients and procedures.Update payer information in scheduling system.Assign medical record numbers to patients that are new to UCLA.Counsel patients as to what to expect prior to their visit and instruct them appropriately.Provide appropriate referrals to patients who are unable to receive services at UCLA.Arrange for interpretation services as needed.Assist with the coordination of patient''s prior medical records and insure that necessary records are available at the patient visit.Act as a patient advocate and provide emotional support as necessary.Fill in as Administrative staff at the front desk on an as needed basis.Communicate appropriately with the Clinic Manager regarding pending and ongoing cases, appointments, and paperwork.Assist the Manager in developing new programs, obtaining information about potential grants and funding.Assist the Manager in program evaluation and performance improvement functions for patient care and education activities, including statistics and financial reports.Assist the family planning faculty in grant writing and research.Serve as a research coordinator and provide research support for all research projects for the family planning divisionAssist the Manager in creating new and updating existing patient and resident education materials.Report data to the National Abortion Federation.Perform other special projects as assigned. Job Qualifications: Masters of Public Health, Social Work or equivalent highly desired. Baccalaureate degree required. Ability to work independently and follow through with minimal direction to perform effectively with frequent interruptions. Demonstrated ability to apply administrative skills in various functions in the clinic. Interpersonal skills to interact with staff, physicians, patients, and other internal and external customers. Excellent communication skills, both oral and in written English. Computer knowledge to include use of Word and Excel. Organizational skills to maintain office systems and records. Demonstrated ability to establish cooperative working relationships. Ability to function effectively as a member of a team. Ability to multitask without error in a busy environment.

KEY REQUIREMENTS:

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