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Job Field: Legal Jobs
Location: Los Angeles, CA
Salary: $Depending on experience

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>DESCRIPTION/RESPONSIBILITIES
Westfield is looking for a driven individual who will undertake the timely and efficient management, administration and collection of commercial real estate debts for a large portfolio of tenants. The individual must have sound financial experience and be well versed in credit and collections best practices real estate preferred. This position is temporary with the intention that it will become regular, full time.
SCOPE AND RESPONSIBILITIES
* Interact with tenants to ensure timely and accurate payment of all amounts due pursuant to the terms of the lease agreement.
* Investigate and resolve issues related to incorrect billings and any disputes raised by the tenant.
* Prepare and deliver default and other legal notices to tenants, as needed.
* Reconcile all outstanding accounts to ensure A/R balances represent an accurate position of tenant receivables.
* Develop effective relationships with all relevant internal and external customers to better understand, communicate and appropriately recommend action in light of company/business specific risks.
* Maintain and update the JDEdwards E1 Collection Management System on a daily basis, including a disputes and resolutions thereof, b negotiated payment plans, c bad debt reserve recommendations, d promises to pay, and e any other account related discussions.
* Make recommendations to the A/R Manager regarding the adequacy of the bad debt reserve.
* Properly escalate disputes pursuant to the companys policies and procedures.
* Seek out and communicate opportunities to continuously improve, standardize and streamline the companys A/R administrative and collections processes.
* Provide excellent customer service at all times.
* Advise on the appropriate management of pending bankruptcies and other collections matters that should be properly escalated i.e., issues that may impact timely collection of receivables.
* Work towards achieving all A/R targets and strive to satisfy all Key Performance Indicators.
* Prepare and distribute the appropriate weekly, monthly, quarterly and annual A/R reports for the assigned portfolio.
EXPERIENCE REQUIRED
* 3 - 5 years of progressive experience in an accounts receivable/collections role.
* Financial acumen, with a strong focus on customer service.
* Real Estate / Property Management experience a plus.
* Experience and use of ERP software, preferably JD Edwards E1 and familiarity with A/R systems and interfaces.
* Computer skills required including working knowledge of Microsoft Office.
QUALIFICATIONS
* Strong analytical, problem solving and general quantitative skills.
* Excellent communication written and verbal and interpersonal skills.
* Proven interest in customer interaction and satisfaction with an ability to establish and maintain appropriate relationships with customers.
* Proven negotiating and influencing skills.
* Results oriented and strives for continuous improvement.
* Ability to prioritize and simultaneously work on several projects under strict timelines.
* Works well and collaboratively in a team environment.
EDUCATION
* University or college graduate, or relevant experience in accounts receivable/collections and customer service.

KEY REQUIREMENTS:

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3 years High School/GED