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Job Field: Security
Location: Los Angeles, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Job Title:  CPN Parkside Clinical ManagerUCLA Title:  Management Services Officer IIJob No.:  H64766Work Hours:  M-F, 40 hoursWork Location:  Parkside CPNJob Type:  CareerDuration:  IndefiniteMinimum Salary:  $24.06 / $4187Maximum Salary:  $46.58 / $8104Layoff Referral Deadline:  11/28/2012Bargaining Unit:  99Job Duties: Reporting directly to the Director of Operations and working with the Lead Physician, FPG Chief Operating Officer, and FPG Ambulatory Operations, the manager oversees the business and patient care support functions for the assigned outpatient ambulatory practice(s). Responsible for FTE, call center and patient access, financial and budgetary management, care coordination and communication, space management, clinical outcomes, quality and safety reporting, revenue cycle management, policy development and deployment. Job Qualifications: * Skill in analyzing information, problems, situations and procedures to define objectives, identify pattern and formulate conclusions* Skill in planning, preparing and analyzing complete revenue and expenses budgets* Ability to creatively integrate competing demands of an outpatient setting into a productive working environment* Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health and effective communication with staff, faculty and the general public in conveying information to varying organizational levels* Working knowledge of University policies and procedures to appropriately manage accounting systems, cashiering, risk management and personnel.* Previous demonstrated expertise in managing patient services and nursing staffing* Skill and experience in developing Quality Improvement plans to include using the Lean Process (A3)* Knowledge of Title 22, JCAHO, CDPH (CLIA and Radiology) and NCQA guidelines* Interpersonal skills and ability to communicate effectively and diplomatically with patients, staff and physicians; give and receive information, clarify policies, and mediate if necessary with patients, physicians, and technologists* Ability to accept and carry out oral instructions accurately and work independently as well as a part of a team within a demanding environment* Ability to prioritize work, handle multiple tasks to completion and make decisions on which course to follow for a particular situation* Ability to work independently and follow through on assignments with minimal direction and supervision* Ability to adapt and implement frequently changing procedures* Knowledge of medical terminology* Knowledge of health system registration procedures.* Knowledge and familiarity with the Department and Health System computer systems, including scheduling procedures in the appropriate computer system* Basic mathematical skills to compute discounts in billing and prepare all billing/payment reports accurately* Ability to be courteous, professional, and diplomatic in any given situation, particularly with patients who are anxious and agitated.* Ability to be flexible with working hours given adequate notice and ability to work weekends are required by the assigned practice(s) In an effort to promote and maintain a healthy environment for our patients, visitors, and employees, UCLA Health System is a smoke-free site. Smoking is prohibited within the boundaries of all UCLA Health System owned, occupied, leased, and associated buildings and facilities.

KEY REQUIREMENTS:

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