MORTGAGE LOAN SPECIALIST - LOS ANGELES, CA - REQCODE 1200077548
Job Field: Legal Jobs
Location: Los Angeles, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>The Mortgage Loan Specialist MLS aligned to a
Banking Center manages mortgage referrals
originating from Banking Centers. The MLS provides
local coverage for the Banking Center and will
focus on building relationships with and coaching
BC associates on mortgage products, how to
identify mortgage opportunities and best practice
referral strategies. Focus on identifying
opportunities to deepen customer relationships by
referring back to consumer partners and
specialists with the center. In addition to the BC
referrals, sales revenue is also developed through
repeat business and limited self-sourcing from
relationships with local realtors and/or builders.
They work with new and existing customers through
the mortgage application process, including
analyze of financial data, credit, determine
pricing, product selection, document collection
and kept informed routines.
In this ongoing sales role, the MLS continually
identifies, develops and maintains a quality
network of business relationships that serves as a
recurring source of referrals for new mortgage
lending opportunities. An MLSs network is
enhanced by their regular participation in
business related development opportunities,
community efforts to promote homeownership and
professional organizations.
The MLS will successfully coach Banking Center
associates on best practice referral strategies
both through on the job mentoring and during team
huddles, complete pre-assigned training activities
and achieve personal production goals.
The MLS responds to customer inquiries and
referrals that are generated from both their own
contacts and from other Bank of America business
channels. The MLS conducts interviews with
prospective borrowers in order to analyze
financial and credit data, determine customer
financing objectives, advise customers of
product/pricing policies and guidelines, and
gather any additional required information. The
MLS ensures exceptional customer service by
maintaining thorough knowledge of lending
programs, policies, procedures and regulatory
requirements, demonstrating a commitment to
professional ethics, complying with all Federal
and State compliance policies and adhering to HMDA
requirements.
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KEY REQUIREMENTS:
None Not stated