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SENIOR MANAGER - SAAS OPERATIONS - SYNCPLICITY, MENLO PARK
Job Field: Security
Location: Menlo Park, CA
Salary: $Not stated
Location: Menlo Park, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Title Senior Manager - SaaS Operations - Syncplicity, Menlo ParkLocation(s) US - California - Menlo ParkBusiness SyncplicityFunctional Area(s) Engineering - SoftwareInformation TechnologyRequisition ID 96610BR"> ">Syncplicity is a leader in cloud based file management, sync, collaboration and backup solutions. We are at the crossroads of the two most significant and far-reaching megatrends in IT today: cloud computing and mobility. With a portion of today’s’ $40 billon on-premise file management market moving to the cloud, coupled with 1 billon smart phones and 300 million tablets hitting the market in the next two years, the company is poised for continued high growth.Our award winning service and cloud based platform is revolutionizing the way people work by giving individuals, team and businesses of all sizes seamless access to all the files they need, on every computer, mobile device, file service and business application they work in - while liberating them from the complexity of their computing environment. Built from the ground up with enterprise level security, control and supportability, Syncplicity is capitalizing on the multi-billion dollar market at the intersection of cloud computing, universal file access and sharing, secure mobility and the “consumerization” of technology in the workplace."> ">Our culture is fast-moving, smart, innovative, and bold. Our goal us to hire the most talented and driven people in the marketing and give them the resources to do terrific thingsJob Description The Syncplicity platform is a massively scalable and distributed file synchronization and sharing platform, delivered over public, private, and hybrid clouds. It leverages both cloud and hosted infrastructure and is designed to scale to millions of users and billions of files.· Drive SaaS operations including performance management, implementation of SLAs· Over time, manage and lead a small team of operations engineers to deploy, analyze, troubleshoot and scale the service – keep it running and meeting enterprise-grade performance and security standards· Work with very large relational and NoSQL databases· Work with Windows, SQL Server, IIS, the LAMP stack, AWS (EC2, S3, ELB & more), and a custom datacenter· Work with cutting edge runtime features in .NET, languages like C#, Java, PHP· Continue to design and build the tools for a Dev Ops inspired backend management and monitoring systemSkills· Ability to lead, motivate and direct a workgroup· As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required· Background in software engineering, service and support· Experience with SaaS· Strong Windows and Mac system management· SQL programming · Ability to work in a high-pressure, fast-paced, high growth environment.· Cross-Functional skill.· Leadership Skills.· Communication skills.· Organizational skills.· Customer Service skill.Competencies Experience/Education· MS or equivalent· 8+ years management experience in Software/SaaSSyncplicity, an EMC Company is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. Syncplicity, an EMC Company does not accept unsolicited Agency Resumes. EMC will not pay fees to any third party agency or firm that does not have a signed "EMC Agency Fee Agreement".MNST2PH-Indeed"> ">Syncplicity is a fast paced, exciting and innovative start-up within EMC. Located in downtown Menlo Park, Synplicity is in the hub of innovation. Surrounded by cafe''s, coffee shops, join the team in walking meetings, team lunches driving Syncplicity''s culture of inclusion and teamRegion NA
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<tr><td valign="top" width="450"><b>Title Senior Manager - SaaS Operations - Syncplicity, Menlo ParkLocation(s) US - California - Menlo ParkBusiness SyncplicityFunctional Area(s) Engineering - SoftwareInformation TechnologyRequisition ID 96610BR"> ">Syncplicity is a leader in cloud based file management, sync, collaboration and backup solutions. We are at the crossroads of the two most significant and far-reaching megatrends in IT today: cloud computing and mobility. With a portion of today’s’ $40 billon on-premise file management market moving to the cloud, coupled with 1 billon smart phones and 300 million tablets hitting the market in the next two years, the company is poised for continued high growth.Our award winning service and cloud based platform is revolutionizing the way people work by giving individuals, team and businesses of all sizes seamless access to all the files they need, on every computer, mobile device, file service and business application they work in - while liberating them from the complexity of their computing environment. Built from the ground up with enterprise level security, control and supportability, Syncplicity is capitalizing on the multi-billion dollar market at the intersection of cloud computing, universal file access and sharing, secure mobility and the “consumerization” of technology in the workplace."> ">Our culture is fast-moving, smart, innovative, and bold. Our goal us to hire the most talented and driven people in the marketing and give them the resources to do terrific thingsJob Description The Syncplicity platform is a massively scalable and distributed file synchronization and sharing platform, delivered over public, private, and hybrid clouds. It leverages both cloud and hosted infrastructure and is designed to scale to millions of users and billions of files.· Drive SaaS operations including performance management, implementation of SLAs· Over time, manage and lead a small team of operations engineers to deploy, analyze, troubleshoot and scale the service – keep it running and meeting enterprise-grade performance and security standards· Work with very large relational and NoSQL databases· Work with Windows, SQL Server, IIS, the LAMP stack, AWS (EC2, S3, ELB & more), and a custom datacenter· Work with cutting edge runtime features in .NET, languages like C#, Java, PHP· Continue to design and build the tools for a Dev Ops inspired backend management and monitoring systemSkills· Ability to lead, motivate and direct a workgroup· As a 24X7X365 organization, shift work, holidays, weekends and on-call responsibilities may be required· Background in software engineering, service and support· Experience with SaaS· Strong Windows and Mac system management· SQL programming · Ability to work in a high-pressure, fast-paced, high growth environment.· Cross-Functional skill.· Leadership Skills.· Communication skills.· Organizational skills.· Customer Service skill.Competencies Experience/Education· MS or equivalent· 8+ years management experience in Software/SaaSSyncplicity, an EMC Company is an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. Syncplicity, an EMC Company does not accept unsolicited Agency Resumes. EMC will not pay fees to any third party agency or firm that does not have a signed "EMC Agency Fee Agreement".MNST2PH-Indeed"> ">Syncplicity is a fast paced, exciting and innovative start-up within EMC. Located in downtown Menlo Park, Synplicity is in the hub of innovation. Surrounded by cafe''s, coffee shops, join the team in walking meetings, team lunches driving Syncplicity''s culture of inclusion and teamRegion NA
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