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ANIMAL SERVICES ASSISTANT
Job Field: Other Jobs
Location: Moreno Valley, CA
Salary: $Not stated
Location: Moreno Valley, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>ANIMAL SERVICES ASSISTANT(Part-time/Temporary)(Financial & Administrative Srvcs./Animal Services)THE SALARY:$14.62 - $20.59 per hourTHE BENEFITS:There are no benefits offered at this time.THE POSITION:Under general supervision, provides first-line animal services contact with the public, in person and by telephone; provides general information and assistance; performs a wide range of clerical and office support functions, including word processing and filing, receiving fee payments and handling a variety of animals as needed; and performs related work as assigned.EXAMPLES OF DUTIES:Provides quality customer service at a public counter and by telephone; answers, screens and routes telephone calls; takes and distributes messages; greets and directs visitors to the appropriate staff member; receives and processes citizen complaints and requests for service or refers citizens to other appro­priate service providers; explains laws, ordinances and regulations pertaining to animal control and animal service issues; Using word processing software, types, revises, prints and distributes routine correspondence, reports and other documents; compiles data and prepares a variety of operating and statistical reports; Creates, maintains and updates databases, logs, files, records and reports for department use; enters and revises data in databases and generates reports; ensures data accuracy; records pertinent information on animals and maintains records and files of their disposition; processes incoming animals, adoptions and redemp­tions; Performs cashiering duties and receives, balances and deposits daily fee revenues; quotes animal services fees to citizens; prepares and processes accounts payable and receivable; prepares daily deposits.MINIMUM QUALIFICATIONS:Training and Experience– A high school diploma or G.E.D. equivalent; and one year of office administrative or clerical experience; or an equivalent combination of training and experience. An incumbent must be willing to handle animals in the course of employment.Knowledge and Abilities- Must haveknowledge oflaws, ordinances and regulations pertaining to animal control and animal services; Various breeds of dogs and cats; Operation and use of the division’s Chameleon animal management system; Operation of a computer and other standard office equipment; Basic office management practices and procedures; Correct English usage, including spelling, grammar and punctuation; Uses of word processing, spreadsheet, database and other standard software to create routine documents and materials; and Basic data gathering techniques, methods and procedures. Must have theability tohandle animals humanely when required; Learn City and division organization, functions, rules, policies and procedures regarding the maintenance of public records; Operate a computer, word processing and spreadsheet software and other standard office equipment; Type accurately at a speed necessary to meet the requirements of the position; Interpret, apply, explain and reach sound decisions in accordance with regulations, policies and procedures; Organize and maintain basic files and records; Compose basic correspondence and prepare documents from brief instructions; Communicate clearly and effectively, both orally and in writing; Understand and follow written and oral instructions; Prepare clear, accurate and concise records and reports; and provide excellent customer service to the public as well as fellow employees and allied agencies in a positive and helpful manner.LICENSES AND CERTIFICATES:A valid California driver’s license and the ability to maintain insurability under the City’s vehicle insurance policy; California Penal Code Section 832 certification, or the ability to obtain certification within six (6) months of hire.SELECTION PROCESS:Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview and/or testing. The
</tr>
<tr><td valign="top" width="450"><b>ANIMAL SERVICES ASSISTANT(Part-time/Temporary)(Financial & Administrative Srvcs./Animal Services)THE SALARY:$14.62 - $20.59 per hourTHE BENEFITS:There are no benefits offered at this time.THE POSITION:Under general supervision, provides first-line animal services contact with the public, in person and by telephone; provides general information and assistance; performs a wide range of clerical and office support functions, including word processing and filing, receiving fee payments and handling a variety of animals as needed; and performs related work as assigned.EXAMPLES OF DUTIES:Provides quality customer service at a public counter and by telephone; answers, screens and routes telephone calls; takes and distributes messages; greets and directs visitors to the appropriate staff member; receives and processes citizen complaints and requests for service or refers citizens to other appro­priate service providers; explains laws, ordinances and regulations pertaining to animal control and animal service issues; Using word processing software, types, revises, prints and distributes routine correspondence, reports and other documents; compiles data and prepares a variety of operating and statistical reports; Creates, maintains and updates databases, logs, files, records and reports for department use; enters and revises data in databases and generates reports; ensures data accuracy; records pertinent information on animals and maintains records and files of their disposition; processes incoming animals, adoptions and redemp­tions; Performs cashiering duties and receives, balances and deposits daily fee revenues; quotes animal services fees to citizens; prepares and processes accounts payable and receivable; prepares daily deposits.MINIMUM QUALIFICATIONS:Training and Experience– A high school diploma or G.E.D. equivalent; and one year of office administrative or clerical experience; or an equivalent combination of training and experience. An incumbent must be willing to handle animals in the course of employment.Knowledge and Abilities- Must haveknowledge oflaws, ordinances and regulations pertaining to animal control and animal services; Various breeds of dogs and cats; Operation and use of the division’s Chameleon animal management system; Operation of a computer and other standard office equipment; Basic office management practices and procedures; Correct English usage, including spelling, grammar and punctuation; Uses of word processing, spreadsheet, database and other standard software to create routine documents and materials; and Basic data gathering techniques, methods and procedures. Must have theability tohandle animals humanely when required; Learn City and division organization, functions, rules, policies and procedures regarding the maintenance of public records; Operate a computer, word processing and spreadsheet software and other standard office equipment; Type accurately at a speed necessary to meet the requirements of the position; Interpret, apply, explain and reach sound decisions in accordance with regulations, policies and procedures; Organize and maintain basic files and records; Compose basic correspondence and prepare documents from brief instructions; Communicate clearly and effectively, both orally and in writing; Understand and follow written and oral instructions; Prepare clear, accurate and concise records and reports; and provide excellent customer service to the public as well as fellow employees and allied agencies in a positive and helpful manner.LICENSES AND CERTIFICATES:A valid California driver’s license and the ability to maintain insurability under the City’s vehicle insurance policy; California Penal Code Section 832 certification, or the ability to obtain certification within six (6) months of hire.SELECTION PROCESS:Following an administrative review of each application, only the most qualified applicants will be invited to an oral interview and/or testing. The
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