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CUSTOMER SERVICE MANAGER

Job Field: Office Jobs
Location: Mount Shasta, CA
Salary: $Depending on experience
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>MINIMUM REQUIREMENTS <br> Must have minimum two years experience in marketing and/or management <br> Must have a high school diploma or equivalent. A college degree is preferred <br> Must be able to recognize priorities and meet critical deadlines, maintain a positive outlook, and be able to comprehend and effectively market information technology <br> Must have strong customer service and communications skills <br> Successful employment history demonstrating a capacity of increasing management responsibility is preferred <br><br> SKILLS, DUTIES, AND PREFERENCES <br> Lead staff to ensure superior customer service <br> Organize and coordinate sales and marketing activities to ensure proper execution and follow-up of these initiatives <br> Acquire and maintain a knowledge base of the billing system to be able to fully utilize its functions in relations to marketing, sales, and customer service <br> Cultivate relationships and maintain a professional team in order to provide excellent responsive service to the customers <br> This position reports to the General Manager <br> This position works directly with corporate and local management

KEY REQUIREMENTS:
2 years High School/GED
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