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Job Field: Office Jobs
Location: Palo Alto, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>A premier center for commercial innovation, PARC, a Xerox company, is in the business of breakthroughs. We work closely with global enterprises, entrepreneurs, government agencies and partners, and other clients to invent, co-develop, and bring to market game-changing innovations by combining imagination, investigation, and return on investment for our clients. For 40 years, we have lived at the leading edge of innovation, merging inquiry and strategy to pioneer technological change. PARC was incorporated in 2002 as a wholly owned independent subsidiary of Xerox Corporation - enabling us to continue pioneering technological change but across a broader set of industries and clients today.Responsibilities:* Design and conduct innovation services projects for commercial customers* Ensure client commitments are addressed and deliverables are of top quality* Establish and build relationships with client project sponsors* Conduct regular project reviews* Provide business expertise and direction to projects* Provide strategic input and direction for Innovation Services packages* Manage customer expectations and changes to scope or project direction* Work with business development to support the closing of new deals and follow-on projects* Work with business development and researchers with interdisciplinary background to design and develop marketable innovation services* Work with marketing to generate sales and marketing materials for innovation services* Help recruit to staff projects, as neededRequirements:* Minimum of 10 years experience in conducting user experience/ethnographic studies and the delivery of innovation projects for corporate customers* Experience with innovation projects. Experience in the area of change management is plus.* Strong competency in using a wide range of user research methods in business settings, including use of video for data collection, analysis, and reporting* Ability to lead projects and facilitate workshops* Ability to present work effectively and persuasively* Ability to travelDesirable experience includes:* Expertise in Ux research/design, HCI, ethnomethodology, interaction analysis, and behavioral analysis* Ph.D. or equivalent experience, MBA or equivalent experience a plus

KEY REQUIREMENTS:

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