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Job Field: Security
Location: Redwood City, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: Director Risk and Patient Safety [050806]Location: Redwood City, CAResponsible for the strategic planning, implementation & effectiveness of a comprehensive Risk Management & Patient Safety Program across the continuum, linking the plans w/ the organizational vision & mission as well as leadership''s goals & objectives.Programs will be directed at the identification, analysis, and implementation of initiatives to improve systems of healthcare while reducing human error within the system. Strong advocate for responsible reporting of errors in a ''Just Culture.'' Also responsible for ensuring appropriate actions are taken when healthcare errors have occurred and caused harm to members, patients, staff and/or the organization . Consults with providers and staff regarding specific patient care dilemmas. Builds and sustains strong, effective relationships with KFH/HP and TPMG leaders/managers. Ensures collaboration with local and regional Medical Legal Departments. Participates in CME and CEU Program through the provision of programs on such topics as loss prevention, informed consent process, confidentiality, communication of unanticipated outcomes, and human factors.Essential Functions:- Ensures that a highly effective Risk Management & Patient Safety Education Program is developed, implemented & sustained.- Authors annual risk management & patient safety (Safe Care) plan that links program goals w/ (1) organizational vision & mission statements & strategic priorities set by the governing body (2) previous year''s accomplishments (3) results of ongoing monitoring & evaluations & (4) licensing & accreditation requirements.- Develops & maintains highly effective relationships w/ key stakeholders & departments such as leadership team members, professional staff & its leadership, quality management/performance improvement department, continuing professional staff education, patient care services, pharmacy, infection control, environmental health & safety, employee assistance program staff, healthcare ombudsman & mediator, local & regional medical legal, member services as well as external regulatory & accrediting bodies.- Partners w/ Assistant Physician-in-Chief for Risk to ensure program goals & objectives are operationalized across the continuum.- Co-chairs the Medical Center''s Risk Management/Patient Safety focused committees fulfilling the organizational obligations for committee management & reporting structure.- Responsible for the Management of Risk Data & Information: Develops & fosters internal risk identification mechanisms including, but not limited to, incident reports, staff referrals, medical records reviews, review of patient complaints, reviewing pertinent quality improvement information, closed claims analysis & environmental risk/safety assessments.- Communicates pertinent risk management information through regular & ad hoc analysis reports regarding trends, patterns, & issues to the KFH/HP Board of Directors, Leaders, TPMG leadership, Executive Committee, other committees/groups as appropriate.- Recommends patient safety/error reduction initiatives to leadership.- Facilitates the design of error reduction projects & maintains oversight to ensure projects stay on track.- Ensures root cause analyses are conducted timely & meet the test of being thorough & credible.- Ensures high-risk processes are identified for Failure Modes & Effects Analysis (FMEA).- Responds to emerging needs of the organization relating to new legislation & standards by drafting policies & procedures &/or assisting departments w/ revisions of current procedures.- Provides risk management expertise to physicians & staff when faced w/ patient care dilemmas.- Represents the organization during patient/family conference, as appropriate & required.- Coordinates w/ Medical-Legal Affairs to investigate or assist w/ claims investigation, as appropriate.- Represents the Medical Center on regional committees as requested & appointed.- Represents

KEY REQUIREMENTS:

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