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ADMINISTRATIVE ASSISTANT - SALES DEPT. - SAN DIEGO/MISSION VALLEY, CA
Job Field: Office Jobs
Location: San Diego, CA
Salary: $Not stated
Location: San Diego, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Title: Administrative Assistant - Sales Dept. - San Diego/Mission Valley, CALocation: United States of America- California-San DiegoRequisition ID: 1206643Description:Administrative AssistantWyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states:* We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper.* We delight our customers by meeting their needs or exceeding their expectations.* We are "memory makers".Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophies; our employees strengthen their customer service skills for successful execution of signature service. In your role, you will help us deliver outstanding service and hospitality to our guests to ensure they have a memorable vacation while staying with our resorts each and every time.Job Responsibilities:* Answer multi-line phone and distribute calls in a timely manner to account managers -30% * Correctly update weekly, monthly, and year to date manifests and other department reports -20% * Collect all tour sheets from account manager and make sure they are filled out correctly -10% * Distribute all appointment sheets to correct sales offices and verify that all sheets are received -10% * Account for all nightly sets and complete all morning reports before the start of each morning -10% * Run weekly reservation and appointment reports to verify that all work and manual processes are working effectively -10% * Assist account managers with any contract problems or errors on commissions - * Act in advisory position to account managers and ensure compliance of company policy and procedures relating to contract documents -Qualifications:* High school diploma or equivalent.* 3-5 years Administrative Assistant experience in a resort setting preferred.* Advanced typing and computer skills: Microsoft Word, Excel, PowerPoint, and Outlook.* Must maintain a professional appearance and a cordial attitude towards all guests and staff members.* Able to handle the stress of high customer demand in a hospitality environment.* Must be people oriented and able to work independently or with others as needed.* Musty be able to easily and frequently change from one activity to another.* Must use good judgment in effectively providing services personally or to know when to immediately refer requests to the appropriate department manager for action.* Must be professional and possess a high level of confidentiality.Job: Administrative
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<tr><td valign="top" width="450"><b>Title: Administrative Assistant - Sales Dept. - San Diego/Mission Valley, CALocation: United States of America- California-San DiegoRequisition ID: 1206643Description:Administrative AssistantWyndham Vacation Ownership is the world's largest vacation ownership company with an impressive list of world-renowned destinations. We've grown and excelled by remaining true to our corporate values of integrity, accountability and exceptional customer service. It is the strong values and Count On Me! service promise of being respectful, being responsive and delivering great experiences exhibited by our team that continues to set us apart from the rest.Wyndham Vacation Ownership's vision is to deliver a lifetime of memorable vacation experiences for our owners. This vision is supported by our mission statement which states:* We embrace and live the Wyndham values by creating a supportive environment for employees to develop and prosper.* We delight our customers by meeting their needs or exceeding their expectations.* We are "memory makers".Warm, thoughtful, gracious hospitality is our culture and through our Count on Me service philosophies; our employees strengthen their customer service skills for successful execution of signature service. In your role, you will help us deliver outstanding service and hospitality to our guests to ensure they have a memorable vacation while staying with our resorts each and every time.Job Responsibilities:* Answer multi-line phone and distribute calls in a timely manner to account managers -30% * Correctly update weekly, monthly, and year to date manifests and other department reports -20% * Collect all tour sheets from account manager and make sure they are filled out correctly -10% * Distribute all appointment sheets to correct sales offices and verify that all sheets are received -10% * Account for all nightly sets and complete all morning reports before the start of each morning -10% * Run weekly reservation and appointment reports to verify that all work and manual processes are working effectively -10% * Assist account managers with any contract problems or errors on commissions - * Act in advisory position to account managers and ensure compliance of company policy and procedures relating to contract documents -Qualifications:* High school diploma or equivalent.* 3-5 years Administrative Assistant experience in a resort setting preferred.* Advanced typing and computer skills: Microsoft Word, Excel, PowerPoint, and Outlook.* Must maintain a professional appearance and a cordial attitude towards all guests and staff members.* Able to handle the stress of high customer demand in a hospitality environment.* Must be people oriented and able to work independently or with others as needed.* Musty be able to easily and frequently change from one activity to another.* Must use good judgment in effectively providing services personally or to know when to immediately refer requests to the appropriate department manager for action.* Must be professional and possess a high level of confidentiality.Job: Administrative
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