Find Laws Find Lawyers Free Legal Forms USA State Laws
100,000's of Government Jobs
Search Government Jobs
Advanced Search

FIELD SUPPORT SPECIALIST - SAN DIEGO, CA

Job Field: Legal Jobs
Location: San Diego, CA
Salary: $Not stated
JOB SUMMARY:
</tr>
<tr><td valign="top" width="450"><b>ESSENTIAL DUTIES AND RESPONSIBILITIES*
With direction from the Regional Director
and Accounts Managers, serves as the primary
resource for clinical case support and education
of product usage during cases.
Educates and facilitates training for
Healthcare Professionals HCPs on technical
aspects of Shire RM products and services.
Coordinates one-on-one in-services with
HCPs.
Provides staff in-services and educational
programs to support the current or future use of
Shire RM products and services.
Works closely with the Regional Director
and Account Managers to understand the account
landscape, including key HCPs and staff,
competitive activity, and expectations for
supporting current business initiatives.
Provides training and Company-approved
resources for hospital staff to enable them to
conduct training for their personnel train-the-
trainer.
Manages logistics and coordination of
product delivery for assigned cases.
Completes all necessary paperwork and
documentation required with customer service for
pending orders, transfers, credits, and/or product
complaints.
Provides daily updates to Account
Managers on completed cases and notifies them of
any required follow-up.
Serves as a clinical resource to HCPs and
related staff regarding Shire RM products and
services.
Manages inventory of consignment and/or
trunk stock to support current customers, rotating
inventory, and creating product utilization
efficiencies.
Assists with the integration of Shire RM
products per the hospitals policy, including
tracking, issuance, handling, and storage.
Remains current with medical literature,
clinical trends, and Shire RM products/services.
Assists the Regional Director and in-house
training department with education / training new
Field Support Specialists and Account Managers.
Conducts all business with customers in a
manner that is concise, professional, ethical, and
adheres to current Shire RM policies and FDA
requirements.
*Other job related duties might be required
and assigned as needed.
EDUCATION, EXPERIENCE, and QUALIFICATIONS
1.A Baccalaureate of Science in Nursing or
other equivalent scientific discipline degree
required.
2.Minimum of 3  5 years documented
experience in a clinical setting, hospital
outpatient, operating room, and/or wound care
center.
3.Advanced knowledge of diabetes, wound
care, vascular access, vascular surgery, and
infection management preferred.
4.Previous experience as a commercial Field
Support or Clinical Specialist within the medical
device / biologics industry strongly preferred.
5.Strong time management skills with an
ability to maintain several priorities and meet
established deadlines.
6.Ability to build and maintain excellent
business relationships with multiple
constituencies, including both internal and
external customers.
7.Proven success at performing
responsibilities with a high degree of
flexibility, objectivity, discretion, appropriate
demeanor, and professionalism for different levels
and types of interactions.
8.Excellent communication, presentation,
organizational, planning and interpersonal skills
in order to manage multiple objectives in a large
geography.
9.Frequent travel required 60%  70%.

KEY REQUIREMENTS:
None Bachelors degree
Tips