100,000's of Government Jobs

Search Government Jobs

Job Field: Office Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

---

</tr>
<tr><td valign="top" width="450"><b>ABOUT US
The Berkshire Hathaway Homestate Companies BHHC is a group of six insurance companies that are part of the Berkshire Hathaway Insurance Group, headquartered in Omaha, Nebraska. Our Workers Compensation Division provides premier workers compensation insurance coverage to employers across the country, with offices in San Francisco, San Diego, Omaha, Atlanta, and Dallas.
BASIC FUNCTION
The Claims Set-Up Technician will be responsible for meeting established data entry quality, production and timeliness goals for new claims set up. Relies on instructions, established guidelines, and judgment to perform the functions of the job with proficiency.  Works under general supervision.
ESSENTIAL RESPONSIBILITIES
-Screens First Report of Injury correspondence
-Able to manually input new claims into our Claims Operating System that are not routed to claim intake vendor.
-Able to check new claims for policy coverage and/or handle underwriting issues
-Will perform quality check on all setups completed by claim intake vendor entering/correcting information where necessary
-Able to upload and decrypt files for set up
-Will process and mail all contact letters for new setups
-Able to handle multiple tasks
-Must be able to correctly identify new claims received from other sources
-Must be pro-active, efficient and productive
-Performs high quality customer service when answering internal calls and emails
-Able to effectively communicate verbally and in writing
-Performs other support tasks as requested and/or able to work with others as one team
-Adhere to company policies and procedures
-Complies with required project schedules/timeliness
-Proactively communicates directly to the supervisor any problems or issues that may adversely impact a claimant, vendor, or the company
QUALIFICATIONS
Associate degree or equivalent to from two-year college or technical school or six months to one year related experience and /or training  or equivalent combination of education and experience.
Ability to read and interpret documents including legal letters, hearing notices, medical resource materials, state documents, other correspondence and memos.  Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have knowledge of Microsoft Office software.  Able to quickly master and be proficient on applicable databases, systems and vendor software programs.
COMPREHENSIVE BENEFITS PACKAGE
Health
Dental
Vision
Life
Disability and ADD
Retirement  Savings Plan with 100% employer match up to 5% of salary
Education Assistance Reimbursement
Paid Vacation and Holidays
Belief in Diversity
*The Company is an Equal Opportunity Employer. The Company is committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, disability, or national origin. Applicants encouraged to confidentially self-identify when applying. Employment contingent upon successful completion of background investigation. Drug-free work environment. All resumes are held in confidence.*
**Resumes from recruiters or agencies will not be accepted.**

KEY REQUIREMENTS:

---

6 months Associate degree