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HEALTHCARE ACCOUNT MANAGER (CLIENT REL. REP.)
Job Field: Hospitality Jobs
Location: San Francisco, CA
Salary: $Not stated
Location: San Francisco, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Under direct supervision of management and with provided training the Healthcare Technology Account Manager (Client Relationship Representative) will become responsible for the cultivation, administration, and maintenance of the client relationship. The Healthcare Technology Account Manager (Client Relationship Representative) begins to build relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES:Attend training to gain understanding of representing client in HR management decisions. Promote Kforce services to clients by determining and implementing appropriate marketing techniques for industry and region, including regular visits to current clients. Qualify and prioritize new job orders. Work with experienced associates to negotiate with client to establish appropriate bill rates, contract terms, and fees for incoming job orders. Work with experienced associates to employ appropriate methodologies to facilitate the matching process from the client perspective. Conduct follow-up activities with clients to ensure customer satisfaction and delivery by candidate of expected services. Identify new job order opportunities through client contacts and consultants via candidate marketing and relationship building. Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. Work with experienced associates to prep and debrief clients; provide coaching and advice to the client through the interview process, to include counter-offers. Keep clients informed throughout the placement process. Work closely with experienced associates in efforts related to candidate activities including quality assurance, candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end. Develop and execute daily plan.
</tr>
<tr><td valign="top" width="450"><b>Under direct supervision of management and with provided training the Healthcare Technology Account Manager (Client Relationship Representative) will become responsible for the cultivation, administration, and maintenance of the client relationship. The Healthcare Technology Account Manager (Client Relationship Representative) begins to build relationships with clients through the delivery of exceptional customer service characterized by mutual respect, understanding, and trust. ESSENTIAL DUTIES AND RESPONSIBILITIES:Attend training to gain understanding of representing client in HR management decisions. Promote Kforce services to clients by determining and implementing appropriate marketing techniques for industry and region, including regular visits to current clients. Qualify and prioritize new job orders. Work with experienced associates to negotiate with client to establish appropriate bill rates, contract terms, and fees for incoming job orders. Work with experienced associates to employ appropriate methodologies to facilitate the matching process from the client perspective. Conduct follow-up activities with clients to ensure customer satisfaction and delivery by candidate of expected services. Identify new job order opportunities through client contacts and consultants via candidate marketing and relationship building. Identify customer needs; be continuously alert and responsive to changing customer business environment and needs. Work with experienced associates to prep and debrief clients; provide coaching and advice to the client through the interview process, to include counter-offers. Keep clients informed throughout the placement process. Work closely with experienced associates in efforts related to candidate activities including quality assurance, candidate follow-up, candidate retention and extension, lead generation, re-marketing, and assignment end. Develop and execute daily plan.
KEY REQUIREMENTS:
Not stated
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