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Job Field: Legal Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: Operations SpecialistLocation: San Francisco, CAUnder limited supervision, responsible for providing analytical/technical business support for a major project and/or department in a particular KP job family (HR, Finance, Legal, Communications, Facilities, QA, etc.). Under the overall general guidance of a Director and/or Manager, responsible for researching data, performing analyses, presenting results, and making recommendations. Acts as program/policy specialist to assist department and/or cross-divisional groups with assignments/initiatives as required. Collaborates with functional/department subject matter experts in testing and implementing process improvements.Essential Functions:- Under limited supervision, creates narrative and quantitative reports in response to routine and custom reporting requests to meet informational requirements of KP management and/or external agencies and organizations for critical financial, departmental or operational analyses.- Assists w/ identifying requirements for end-user systems applications, developing specifications of data, maintains specialized databases/tables, and oversees processes and access to safeguard data integrity.- Tracks and analyzes monthly reports such as budget, operation activity, and department metrics and consolidates and analyzes for trends and variances.- Participates in various special projects.- May interact w/ KP executives and employees across multiple organizations, as well as external representatives.- Serves as a liaison for the department/function to discuss complex administrative matters, business processes, and project activities to facilitate department goal attainment.- Coordinates project work schedules to meet client expectations and raises conflicting deadlines to management''s attention.- Provides complex administrative and project support to a department head and/or senior management using advanced MS Office skills (Word, Excel, MS Project and/or PowerPoint).- Performs other duties as required.Secondary Functions:- Responsible for patient tracking, reporting and analysis for the post-kidney transplant patient population.- Update electronic medical record system with clinical and administrative information and track patient information.- Assist with development of Clarity reports and run reports to ensure clinical guidelines are met.- Present results, interpret findings and make recommendations.- Research electronic medical record and other information systems and act as a resource to department regarding patient information.- Support department special projects and initiatives.- Position is based at the Kaiser Permanente San Francisco Medical Center.Qualifications:Basic Qualifications:- Five (5) to eight (8) plus years of administrative and operational support within a specific functional level w/ increasing scope and discretion.- Two (2) to three (3) plus years of functional analytical experience.- High School Diploma, GED, or equivalent work experience.- BA/BS preferred.- Excellent customer service and oral and written communication skills required.- Ability to apply and use thorough knowledge of KP policies, practices, business processes, techniques, work standards, and systems.- Uses acquired knowledge of industry practices and standards.- Advanced knowledge of Excel to compile and create complex spreadsheets and reports.- Uses advanced MS Office skills (Word, MS Project, and or/PowerPoint) to create complex presentation materials w/ graphs, illustrations, etc. and proofreads content for accuracy and KP established formatting.- Ability to acquire and use advanced knowledge of KP and its customers.- Strong quantitative and analytical skills.- Accuracy, productivity, dependability, and good attendance record a must.- Must be able to work in a Labor management Partnership environment.Preferred Qualifications:- Bachelor''s degree in quantitative/analytic area.- Healthcare experience/experience working in a clinical setting.- Experience with

KEY REQUIREMENTS:

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Not stated