100,000's of Government Jobs

Search Government Jobs

Job Field: Legal Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

---

</tr>
<tr><td valign="top" width="450"><b>The Sales and Service Specialist works in the
banking center branch and is responsible for
greeting, servicing and selling to customers in
the lobby and performing teller transactions.
Responsibilities include functioning as a
scheduled seller or teller depending upon banking
centers specific needs. Your duties will include,
but are not limited to the following
Establishing, retaining and deepening
relationships with banking center customers and
potential customers to achieve team sales goals
and provide quality customer service.
Resolving complex service issues or referring to
appropriate associate to guarantee customer
satisfaction and retention.
Providing proactive sales activities of basic
products while referring more complex requests
e.g., complex small business accounts or
mortgages to an associate with more in-depth
expertise.
Processing transactions accurately and efficiently
to build customer confidence and trust, based on
established policies and procedures.
May be required to work Saturdays and or extended
hours as needed.
Required Skills
Minimum of six months cash handling experience and
customer service experience
Minimum of one year of successful sales experience
in a goal and/or incentive-based environment
within the past three years
Skilled in optimizing sales opportunities to
existing and walk-in customers
Ability to generate new business by outbound
calling and by reaching out to the local community
Excellent oral and written communication skills
with exceptional influencing skills
Ability to work effectively as a team member and
with customers
Strong analytical and problem solving skills.
Ability to derive innovative solutions
Demonstrate problem-solving, teamwork abilities
and ability to be proactive
Pass pre-employment assessment
Desired Skills/Assets
Minimum of six months of teller experience with a
successful balancing track record
Demonstrated leadership and assertiveness
Bilingual fluent verbal and written skills
Proficiency in basic computer skills

KEY REQUIREMENTS:

---

None Associate degree