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Job Field: Legal Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Assist teller associates by using in-depth policy
and procedure knowledge to handle more complex
transactions and issues.
Ensure banking center compliance with federal
regulations including, but not limited to, USA
PATRIOT Act, Anti-Money Laundering and Bank
Secrecy Act.
Create an excellent customer experience.
Demonstrate Bank of America core values.
Understand and live the values that support our
culture.
Treat all customers equally and fairly.
Adhere to policies and procedures.
Stay informed of key priorities and business
updates.
Execute sales and service plays and processes.
May be required to work weekends and/or extended
hours and regular, reliable attendance is
critical.
Required Skills
Minimum two years cash handling experience
Minimum two years customer service experience
Minimum one year coaching/leadership/management
experience within past 3 years
Effectively lead team to performance goals
Direct and motivate staff
Excellent oral and written communication skills
Extensive experience in assisting customers with
inquires and/or problem resolution
Identifying opportunities to enhance customer
financial needs, goals and objectives
Heightened attention to detail, time management
and organization ..For more information please see
the url

KEY REQUIREMENTS:

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None Not stated