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Job Field: Environmental Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>The Senior Product Manager / Director Product
Management for Salesforce Service Cloud will be
responsible for driving salesforce.coms Social
Customer Service and Community functionality and
its success in the marketplace.  He or she will
work with RD to design, build, and deliver
innovative products to meet customer requirements
in a competitive environment.  He or she will work
closely with customers, partners, and analysts to
build the leading on-demand social customer
service product in the market
Required Skills/Experience
       2+ years product management experience in
Social Customer Service or Community applications
       2+ years product management experience in
the software industry with notable achievements
       Demonstrable experience with product
design, website design, HTML prototyping and Agile
Methodology is a plus
       Self starter, broad thinker, strategic
planner, proven project manager, strong analytical
skills
       Solid knowledge of the Customer Service
Support Marketplace and call center operations for
B-C and B-B customer Service
       Excellent oral and written communications
with customers, partners, and analysts
Education
C.S., B.S. degree, MBA preferred.

KEY REQUIREMENTS:

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None Bachelors degree