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Job Field: Office Jobs
Location: San Francisco, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Social Business Associate Partner - IBM Smarter Commerce Consulting Job ID GBS-0509683 Job type Full-time RegularWork country USA Posted 06-Aug-2012Work city - Any, Job area Consulting & ServicesTravel Up to 4 days a week (home on weekends-based on project requirements) Job category ConsultantBusiness unit ConServ Job role Strategy Consultant Job role skillset Market & Customer StrategyCommissionable/Sales-Incentive jobs only No Job descriptionThis posting provides you with the opportunity to submit your resume for possible future consideration by IBM. It does not represent a specific position or job opening which is currently available nor guarantee that a specific position or job opening will be available in the future. We invite you to apply to this posting as an expression of your interest in a similar position with IBM.Social media holds unprecedented potential for companies to get closer to customers and, by doing so, facilitate increased revenue, cost reduction and efficiencies. Businesses are rapidly embracing social media not only to build virtual communities, but also to create innovative social commerce programs, improve customer care and streamline customer research.With so much to gain, companies need to invest the effort to understand how to break through the noise and offer current and potential customers a reason to reach out to them via social media.Businesses need to realize that most consumers do not engage with companies via social media to feel connected. It turns out, customers are far more pragmatic. To successfully exploit the potential of social media, companies need to design experiences that deliver tangible value in return for customers'' time, attention, endorsement and data.IBM is looking for Social Business Associate Partners to be a part of our Business & Customer Strategy Team. Our Business & Customer Strategy Management Consultants help clients achieve new and sustainable business value by formulating customer strategies, managing change, and setting direction for new transformations and customer-focused business models. Working collaboratively with clients, we provide solutions to many of the most difficult customer-facing challenges organizations are confronted with, providing expert analysis, business planning, vision development, project planning, business case creation, and ultimately linking strategy to execution in ways that build continuous improvement and success.The Social Business Associate Partner must have broad consulting expertise in the following key areas:* Social Media Strategy* Digital Brand & Presence Strategy* Customer Experience StrategySince the majority of our consulting work is done at our client sites, up to 75% US and global travel may be required. It is also expected that our consultants will reside within a reasonable (within 50 miles) commuting distance of one of the following cities: Atlanta, GA; Boston, MA; Charlotte, NC; Chicago, IL; Cinci., OH; Columbus, OH; Cleveland, OH; Dallas, TX; Denver, CO; Detroit, MI; Hartford, CT; Houston, TX; Kansas City, MO; Los Angeles, CA; Miami, FL; Minne., MN; NYC and surrounding areas; Phila., PA; San Fran., CA; Tulsa, OK; and Wash., DCAt IBM, we understand that real business value is delivered when business consulting is enriched with advanced research, analytics and technology. As a Strategy Consultant for IBM, you''ll have the unique opportunity to bring these elements together, and enhance the value that we bring clients.Do you like solving tough problems? Then you''ll like consulting at IBM. Join us.Required* Bachelor''s Degree* At least 3 years experience in Management Consulting for a consulting and/or professional services firm(s)* At least 3 years experience in the development and execution of key customer strategies and roadmaps in a large multichannel environment, including direct, web, email, social media, and/or mobile* At least 3 years experience in the features and functions of digital marketing tools and techniq

KEY REQUIREMENTS:

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