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YAHOO ON-SITE CLIENT SUPPORT SPECIALIST SUNNYVALE#44 CA

Job Field: Legal Jobs
Location: San Francisco, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>This position acts as an advocate of health
promotion and preventive health in their role on
the clients Integrated Health team.  They will be
a technical and process expert functioning to
advise on ongoing operations and proactively
bringing forward proposals when appropriate.
Administrative Account Management
Maintains knowledge and expertise in all products,
programs, services and enrollment activity
relative to Yahoo Benefits and  serves as the on
site subject matter expert SME to Yahoo on Cigna
products and programs.
Will act as the communication conduit connecting
Yahoos to Cigna plan updates, network changes,
service communications and newsletters.
Handle, refer, or delegate complex questions,
issues, and problems to appropriate CHC resources.
NAE, NAM, NIM or CSE
Engage and provide employee
communication/health/wellness strategies to Yahoo
on Cigna services.  Develop and implement health
and wellness programs to ensure Yahoo is receiving
maximum potential savings. Partners with Cigna on
site wellness coach on execution of strategies.
Effectively articulates and demonstrates Cignas
capabilities and tools to Yahoos.
Drives customer engagement in
*Health Advocacy programs
*eCommerce
*On-site coaching
*Benefit Plans
Assists in the coordination of meetings and
conference calls. Duties include creating agenda,
meeting notices, meeting facilitation, recording
of meeting notes, and follow-up.
Evaluates project status and resource utilization
and implements changes to improve the teams
effectiveness.
Supports the Yahoo benefit team on benefit related
tasks as required...For more information please
see URL

KEY REQUIREMENTS:
None Associate degree
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