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SECURITY SOLUTION ARCHITECT - SALES - (JH14606)
Job Field: Legal Jobs
Location: San Jose, CA
Salary: $Not stated
Location: San Jose, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Security Solution Architect - Sales - (JH14606)Job Type: Full-TimeRequisition Number: JH14606Location: San Jose, CAJob Description:Our EmployeesAre valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.Position SummaryThe Security Solutions Architect (SA) is a technical customer service role supporting sales and promoting customer satisfaction as part of an Account Team. Working with large and medium-sized businesses, the SA assumes the lead in architectural design, specification, and maintenance of F5 company products in a pre-sales environment. Working with field service engineers and account managers, Security SAs are responsible for troubleshooting complex technical issues during customer installations. Consequently, outstanding customer service skills are a must. Candidates must have backgrounds in network planning and design, implementation, security and general operations. Security SAs also conduct product demonstrations and technical presentations. They apply business and technology skills with structured methodologies to deliver complex solutions to the customer. This is a great opportunity for those seeking a technical leadership role. Perform other related duties as assigned.The Architect is a technical customer service role supporting sales and promoting customer satisfaction as part of a Theatre Account Team. Working with large and medium-sized businesses, the SA assumes the lead in architectural design, specification, and maintenance of F5 company products in a pre-sales environment. Working with field service engineers and account managers, SAs are responsible for troubleshooting complex technical issues during customer installations.Responsibilities* Work with the SED to analyze theatre business and market and define strategies* Apply business skills and consulting methodologies to gather and analyze data, lead design, and develop and implement solutions while meeting customer expectations* Assume lead role in working with strategic accounts (customers)* Communicate directly with customers to diagnose and resolve issues* Develop and communicate the F5 value proposition to customers and partners* Serve as a technical expert and evangelist for F5 product suites* Serve as a bridge between customer and F5 product development and marketing* Support account team with customer meeting preparation and delivery* Maintain knowledge of competitive landscape, including appropriate documentation* Maintain knowledge and skills by attending appropriate training and conferences and pursuing self-study* Support pipeline development by participating in the proposal process* Become established as the primary technical reference in the Theatre by building trust and credibility with customers; partners and internal colleagues* Coordinates SME team and SME skill development to help them become autonomous* Collect information from SME team to help understand regional and theatre requirements, markets, and competition* Apply business skills and consulting methodologies to gather and analyze data, lead design, and develop and implement solutions while meeting customer expectations* Assume a lead support role in working with strategic accounts (customers) and strategic partners in collaboration with the Local Sales team* Develop and communicate the F5 value proposition to customers and partners* Serve as a bridge between customer and market requirement and F5 product development and Product Management* Maintain knowledge and skills by attending appropriate training and pursuing self-studyTheatre Activities* Focuses on driving adoption of new F5 Security Technologies and solutions. Also generates new strategic differentiators for F5
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<tr><td valign="top" width="450"><b>Security Solution Architect - Sales - (JH14606)Job Type: Full-TimeRequisition Number: JH14606Location: San Jose, CAJob Description:Our EmployeesAre valued and empowered, collaborative and team oriented, innovative in their approach and passionate about their work. They are reliable, trustworthy and open with a high level of integrity. They value diversity, are inclusive and are committed to a global mindset.Position SummaryThe Security Solutions Architect (SA) is a technical customer service role supporting sales and promoting customer satisfaction as part of an Account Team. Working with large and medium-sized businesses, the SA assumes the lead in architectural design, specification, and maintenance of F5 company products in a pre-sales environment. Working with field service engineers and account managers, Security SAs are responsible for troubleshooting complex technical issues during customer installations. Consequently, outstanding customer service skills are a must. Candidates must have backgrounds in network planning and design, implementation, security and general operations. Security SAs also conduct product demonstrations and technical presentations. They apply business and technology skills with structured methodologies to deliver complex solutions to the customer. This is a great opportunity for those seeking a technical leadership role. Perform other related duties as assigned.The Architect is a technical customer service role supporting sales and promoting customer satisfaction as part of a Theatre Account Team. Working with large and medium-sized businesses, the SA assumes the lead in architectural design, specification, and maintenance of F5 company products in a pre-sales environment. Working with field service engineers and account managers, SAs are responsible for troubleshooting complex technical issues during customer installations.Responsibilities* Work with the SED to analyze theatre business and market and define strategies* Apply business skills and consulting methodologies to gather and analyze data, lead design, and develop and implement solutions while meeting customer expectations* Assume lead role in working with strategic accounts (customers)* Communicate directly with customers to diagnose and resolve issues* Develop and communicate the F5 value proposition to customers and partners* Serve as a technical expert and evangelist for F5 product suites* Serve as a bridge between customer and F5 product development and marketing* Support account team with customer meeting preparation and delivery* Maintain knowledge of competitive landscape, including appropriate documentation* Maintain knowledge and skills by attending appropriate training and conferences and pursuing self-study* Support pipeline development by participating in the proposal process* Become established as the primary technical reference in the Theatre by building trust and credibility with customers; partners and internal colleagues* Coordinates SME team and SME skill development to help them become autonomous* Collect information from SME team to help understand regional and theatre requirements, markets, and competition* Apply business skills and consulting methodologies to gather and analyze data, lead design, and develop and implement solutions while meeting customer expectations* Assume a lead support role in working with strategic accounts (customers) and strategic partners in collaboration with the Local Sales team* Develop and communicate the F5 value proposition to customers and partners* Serve as a bridge between customer and market requirement and F5 product development and Product Management* Maintain knowledge and skills by attending appropriate training and pursuing self-studyTheatre Activities* Focuses on driving adoption of new F5 Security Technologies and solutions. Also generates new strategic differentiators for F5
KEY REQUIREMENTS:
Not stated
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