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CUSTOMER SERVICE SPECIALIST
Job Field: Legal Jobs
Location: Santa Clara, CA
Salary: $Not stated
Location: Santa Clara, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Customer Service SpecialistUndergraduate AdmissionFull-Time | $15.02/hr - $17.15/hrFor information about the benefits offered by Santa Clara University, please visit:http://www.scu.edu/hr/benefits/Overview:Santa Clara University is a comprehensive Jesuit, Catholic university located in California''s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master''s, Ph.D., and law degrees.Distinguished by the highest retention rate and ranked second among all master''s universities in the West by U.S. News and World Report, Santa Clara University is California''s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.Purpose:The position Customer Service Specialist (CSS) is vital to the operation of the admission office. Admissions is heavily customer-service oriented and the Customer Service Specialist position serves as a customer''s (prospective and current Santa Clara University students and families) first interaction with the undergraduate admissions office and/or University. Accurate, friendly and professional communication with customers is of paramount importance as it sets the expectation and offers a lasting impression. This communication is typically in the form of phone conversations and in-person interactions. The position also contains process-oriented elements relevant to the undergraduate admission cycle. These contributions are instrumental in ensuring the complete execution of an admissions cycle.I. Responsibilities* Greet and service prospective and current Santa Clara University students and families as well as members of the Santa Clara University community.
</tr>
<tr><td valign="top" width="450"><b>Customer Service SpecialistUndergraduate AdmissionFull-Time | $15.02/hr - $17.15/hrFor information about the benefits offered by Santa Clara University, please visit:http://www.scu.edu/hr/benefits/Overview:Santa Clara University is a comprehensive Jesuit, Catholic university located in California''s Silicon Valley, offering its 8,800 students rigorous undergraduate curricula in arts and sciences, business, and engineering, plus master''s, Ph.D., and law degrees.Distinguished by the highest retention rate and ranked second among all master''s universities in the West by U.S. News and World Report, Santa Clara University is California''s oldest operating institution of higher-education. The University is focused on creating an academic community that educates citizens and leaders who will build a more just, humane, and sustainable world.Purpose:The position Customer Service Specialist (CSS) is vital to the operation of the admission office. Admissions is heavily customer-service oriented and the Customer Service Specialist position serves as a customer''s (prospective and current Santa Clara University students and families) first interaction with the undergraduate admissions office and/or University. Accurate, friendly and professional communication with customers is of paramount importance as it sets the expectation and offers a lasting impression. This communication is typically in the form of phone conversations and in-person interactions. The position also contains process-oriented elements relevant to the undergraduate admission cycle. These contributions are instrumental in ensuring the complete execution of an admissions cycle.I. Responsibilities* Greet and service prospective and current Santa Clara University students and families as well as members of the Santa Clara University community.
KEY REQUIREMENTS:
Not stated
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