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STUDENT SUPPORT SPECIALIST FOR ONLINE COLLEGE STUDENTS

Job Field: Legal Jobs
Location: Santa Cruz, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>We are a growing online education company that is seeking qualified individuals to service online college students through the daily challenges that stand as obstacles to academic success. The most important goals of the student services team are graduation success and student satisfaction. Your job will be to help struggling students succeed in an online college environment.Our ideal candidate must have proven skills helping underprivileged individuals succeed. You must have strong empathy towards people in need or in crisis situations. You must also have the ability to quickly solve problems and think critically. You will serve as a student coach and mentor and assist with keeping students focused on their educational goals and desires for the future. If you would like to help others succeed in a fast-paced, supportive environment then this could be the opportunity you are looking for.You must be comfortable speaking on the phone for the majority of your job.Our ideal candidate is :* empathetic* organized* a practiced listener* an effective communicator* able to multi-task* a team player* able to thrive within a workspace that utilizes multiple software and is tech oriented* practiced in empowering and motivating othersThe job''s day-to-day duties include answering inbound emails and phone calls from students, and proactively reaching out to under-performing students.You must be proficient with Windows, Word, Excel and Outlook.This is a full time position in downtown Santa Cruz.Please submit your resume, cover letter, and compelling reason why you would be the best candidate for the job.* Compensation: $35,000 per year, benefits after 90 days of employment

KEY REQUIREMENTS:
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