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Job Field: Hospitality Jobs
Location: Santa Rosa, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Title: Certified Healthcare Interpreter (Bilingual Spanish), Grade 281Location: Santa Rosa, CAResponsible for the provision of oral simultaneous, consecutive interpretation and sight translation throughout the medical center/designated location.Essential Functions:- Performs on-site and over-the-phone interpretation for patients, families, Kaiser Permanente and non-Kaiser Permanente health care providers who prefer to speak in their primary languages, other than English.- Provides simple translation, under the supervision of Department Manager and/or Translator.- Completes interpretation work requests as per protocol and provides accurate and timely documentation of work done.- Participates as a member of the health care delivery team, exercising sensitivity and maintaining confidentiality of employee and patient information at all times.- Provides expert knowledge regarding the interplay of medical treatment and key aspects of culture.- Participates in educational programs from medical center staff, members and prospective members.- Performs as mentors for interns of partnering interpreter programs.Qualifications:Basic Qualifications:- Previous experience as an Interpreter strongly preferred (usually one-year).- Previous experience as an Interpreter in a multi-specialty health care environment strongly preferred.- High School Graduate.- Two (2) years of college preferred.- Healthcare Interpreter Certification required.- Candidates must have completed a health care interpreter certificate training program that (1) is administered by an accredited educational institution OR (2) is recognized by the California Healthcare Interpreter Association (CHIA) and exceeds 200 contact hours.- Must pass an oral and written competency exam.- Typing speed: 35 wpm.- Excellent oral command of English and a second language of service (Cantonese, Spanish, etc.).- Ability to demonstrate professionalism in a demanding, high stress, and fast-paced environment.- Demonstrated understanding of cultural issues related to health care.- Must be sensitive and knowledgeable of the distinction between neutral interpreting and patient advocacy.- Basic computer skills required, i.e., Microsoft Office.- Must be flexible and able to prioritize multiple tasks.- Must be able to work in a Labor/Management Partnership environment.Skills testing: typing speed 35 wpm

KEY REQUIREMENTS:

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