DIRECTOR, ADMINISTRATIVE OPERATIONS
Job Field: Office Jobs
Location: South, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Director, Administrative Operations Job ID: DRG20120110-47837 Employer Name: PPLA - Planned Parenthood Los AngelesDescription:Planned Parenthood Los Angeles is seeking a well organized individual with excellentcommunication and leadership skills to join the Client Services Department as a Director, Administrative Operation.For consideration, qualified candidates should send a cover letter and resume with salary history. Please note, applicants without a cover letter will not be considered.Planned Parenthood is the largest provider of reproductive healthcare in Los Angeles. In addition to competitive salaries, PPLA employees receive medical, dental, vision, and life insurance benefits. Other benefits include a Retirement Savings Program and a Section 125 Cafeteria Plan. Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.PURPOSE OF POSITION:The Director, Administrative Operations is responsible for the coordinationand oversight of the Staffing Office and Abnormal Lab Process. The Director works collaboratively with the Regional Clinical Leads to support safe, high quality clinician and center staff practice within Patient Services. He/She communicates EHR findings to Regional Clinical Leads to assist with educating staff and demonstrating documentation requirements that support quality patient care and meet regulatory requirements. Reporting to the VP of Patient Services, the Director maintains a strong collegial relationship and partnership with Planned Parenthood’s Medical Director and supervised licensed staff.QUALIFICATION REQUIREMENTS:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Experience in leading and mentoring Healthcare providers and extensive knowledge of clinical services in Reproductive Healthcare operations.* Must possess competent written and verbal communication skills.* Ability to communicate effectively and directly.* Ability to demonstrate mature judgment, take initiative and exercise critical thinking.* Ability to relate to diverse communities.* Ability to hire, mentor, train, coach and motivate professionals* Excellent organizational skills.* Ability to set priorities and maintain composure under stress.* Strong ability to speak in front of an audience.* Must also have a strong knowledge of clinician and staff documentation and reimbursement both in government programs and commercial plans.* Ability to collect, analyze, and synthesize data.* Strong ability to project manage and successfully oversee process improvement projects.* A reliable and flexible means of transportation is required.* Knowledge of Title X, Title 22, and developing data driven reports for outside agencies preferred.EDUCATION AND/OR EXPERIENCE:* Licensed Professional Required, BSN, FNP or PA. MBA and/or MHA is strongly preferred.* Strong background in Ambulatory Clinic operations.* Current Registered Nurse License.* Strong knowledge of IT systems, Microsoft Word, Excel, and Powerpoint required.* Five (5) to Seven (7) years experience in clinic operations.ESSENTIAL DUTIES AND RESPONSIBILITIESInclude the following:* Adherence to Agency’s policies, procedures and medical protocols. This may include successfully completing Agency, regional, and/or State certification requirements.* Assuring that patient care practice standards are documented and reflect current community and regulatory standards.* Hiring, coaching, mentoring, training and evaluating clinical staff which may include collaboration on Center Managers’ evaluations, clinicians and others to facilitate the effective management, adherence to standards, sustained productivity, and financial solvency of the PPLA Agency.* Works in collaboration wit
KEY REQUIREMENTS:
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