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DIRECTOR, HEALTH CENTER OPERATIONS
Job Field: Hospitality Jobs
Location: South, CA
Salary: $Not stated
Location: South, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Director, Health Center Operations Job ID: DRG20120110-48547 Employer Name: PPLA - Planned Parenthood Los AngelesDescription:Planned Parenthood Los Angeles is seeking a well organized individual with excellentcommunication and leadership skills to join the Client Services Department as a Director of Health Center Operations.For consideration, qualified candidates should send a cover letter and resume with salary history. Please note, applicants without a cover letter will not be considered.Planned Parenthood is the largest provider of reproductive healthcare in Los Angeles. In addition to competitive salaries, PPLA employees receive medical, dental, vision, and life insurance benefits. Other benefits include a Retirement Savings Program and a Section 125 Cafeteria Plan. Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.PURPOSE OF POSITION:The Director, Health Center Operations is responsible for the supervision of Center Managers, including coordination, management and oversight of clinics from the day to day and strategic operational perspective.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Relevant experience, the skill and competence to manage healthcare/ clinic operations.* Excellent written and verbal communication skills.* Ability to communicate effectively and directly.* Ability to demonstrate mature judgment, initiative and critical thinking.* Ability to relate to diverse communities.* Ability to hire, mentor, train, coach and motivate subordinates.* In-depth knowledge of reimbursement both in government programs and commercial plans.* A reliable and flexible means of transportation is required.* Exhibits strong decision-making and problem-solving capabilities.* Excellent organizational skills including team building and team participation & leadership.* Ability to set priorities and maintain composure under stress.* Ability to collect, analyze, and synthesize data.* Knowledge of Title X, Title 22, and developing data driven reports for outside agencies preferred.* Able to travel frequently within the affiliate and periodically to outside meetings.* Ability to delegate appropriately.EDUCATION AND/OR EXPERIENCE:* Strong background in Ambulatory Clinic operations and at least five (5) to seven (7) years experience in clinic operations.* College degree; BSN RN, MBA or MHA is strongly preferred or comparable experience in Health Centers in a leadership role. Willingness to earn a degree required.ESSENTIAL DUTIES AND/OR RESPONSIBILITIESInclude the following:* Adhere to Agency’s policies, procedures and protocols. This may include successfully completing Agency, regional, and/or State certification requirements.* Hire, coach, supervise and evaluate Center Managers; providing input on clinician behaviors which facilitate the effective management, sustained productivity, and financial solvency of clinical and educational programs and associated services within the area.* Serve as a resource to Center Managers and maintain a close working knowledge of community issues and Center and program operations regarding visits, service and financial trends, quality assurance issues and customer satisfaction. Providing support to the Center Managers in effectively managing opportunities in these areas.* Ensure effective implementation and maintenance of internal marketing measures, client satisfaction, client access, client retention and outcomes evaluation.* Work collaboratively with Senior Administrative Team, Medical Director, Director of Performance Management, Quality Management, Regional Clinical Leads, and other PPLA Services resource staff to assure that clinical, educational and
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<tr><td valign="top" width="450"><b>Director, Health Center Operations Job ID: DRG20120110-48547 Employer Name: PPLA - Planned Parenthood Los AngelesDescription:Planned Parenthood Los Angeles is seeking a well organized individual with excellentcommunication and leadership skills to join the Client Services Department as a Director of Health Center Operations.For consideration, qualified candidates should send a cover letter and resume with salary history. Please note, applicants without a cover letter will not be considered.Planned Parenthood is the largest provider of reproductive healthcare in Los Angeles. In addition to competitive salaries, PPLA employees receive medical, dental, vision, and life insurance benefits. Other benefits include a Retirement Savings Program and a Section 125 Cafeteria Plan. Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.PURPOSE OF POSITION:The Director, Health Center Operations is responsible for the supervision of Center Managers, including coordination, management and oversight of clinics from the day to day and strategic operational perspective.QUALIFICATION REQUIREMENTS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Relevant experience, the skill and competence to manage healthcare/ clinic operations.* Excellent written and verbal communication skills.* Ability to communicate effectively and directly.* Ability to demonstrate mature judgment, initiative and critical thinking.* Ability to relate to diverse communities.* Ability to hire, mentor, train, coach and motivate subordinates.* In-depth knowledge of reimbursement both in government programs and commercial plans.* A reliable and flexible means of transportation is required.* Exhibits strong decision-making and problem-solving capabilities.* Excellent organizational skills including team building and team participation & leadership.* Ability to set priorities and maintain composure under stress.* Ability to collect, analyze, and synthesize data.* Knowledge of Title X, Title 22, and developing data driven reports for outside agencies preferred.* Able to travel frequently within the affiliate and periodically to outside meetings.* Ability to delegate appropriately.EDUCATION AND/OR EXPERIENCE:* Strong background in Ambulatory Clinic operations and at least five (5) to seven (7) years experience in clinic operations.* College degree; BSN RN, MBA or MHA is strongly preferred or comparable experience in Health Centers in a leadership role. Willingness to earn a degree required.ESSENTIAL DUTIES AND/OR RESPONSIBILITIESInclude the following:* Adhere to Agency’s policies, procedures and protocols. This may include successfully completing Agency, regional, and/or State certification requirements.* Hire, coach, supervise and evaluate Center Managers; providing input on clinician behaviors which facilitate the effective management, sustained productivity, and financial solvency of clinical and educational programs and associated services within the area.* Serve as a resource to Center Managers and maintain a close working knowledge of community issues and Center and program operations regarding visits, service and financial trends, quality assurance issues and customer satisfaction. Providing support to the Center Managers in effectively managing opportunities in these areas.* Ensure effective implementation and maintenance of internal marketing measures, client satisfaction, client access, client retention and outcomes evaluation.* Work collaboratively with Senior Administrative Team, Medical Director, Director of Performance Management, Quality Management, Regional Clinical Leads, and other PPLA Services resource staff to assure that clinical, educational and
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