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UNLICENSED STAFF EDUCATOR - LOS ANGELES, CA 90007
Job Field: Government Jobs
Location: South, CA
Salary: $Not stated
Location: South, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Unlicensed Staff Educator - Los Angeles, CA 90007 Job ID: DRG20122910-09341 Employer Name: PPLA - Planned Parenthood Los AngelesDescription:Planned Parenthood Los Angeles is seeking a well organized individual with excellentcommunication and leadership skills to join the Client Services Department as a Unlicensed Staff Educator.Planned Parenthood is the largest provider of reproductive healthcare in Los Angeles. In addition to competitive salaries, PPLA employees receive medical, dental, vision, and life insurance benefits. Other benefits include a Retirement Savings Program and a Section 125 Cafeteria Plan. Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.PURPOSE OF POSITIONTo provide new hire orientation and training on knowledge, skills and procedures for new and current clinic staff, CallCenter and clinic volunteers (overseen by onsite licensed personnel). Training includes information on abortion, family planning and other reproductive health services. Ensure compliance with and standardization of Agency’s clinical, practice management protocols and Electronic Medical Records (EMR) policies and procedures. To provide training and support for Clinic Mentors. To provide customized clinical and practice management trainings per Agency needs.QUALIFICATION REQUIREMENTS:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Ability to deal with sensitive topics including comprehensive sexuality education, STI’s and all FDA approved birth control methods.* Strong organizational and interpersonal skills with ability to create a comfortable, supportive learning environment.* Must have excellent computer skills with knowledge of Microsoft Word, Excel, Outlook, PowerPoint and the Internet.* Must have willingness and ability to adapt to change including advances in technology.* Ability to communicate effectively with staff and patients from diverse backgrounds.* Ability to work independently and as part of a team.* Excellent written and verbal communication skills, including public speaking.* Must have excellent attention to detail.* Willingness to maintain relevant knowledge about anatomy and physiology, methods of contraception, STDs, pregnancy, adoption, abortion, early prenatal care, counseling techniques, community resources, agency protocol and referral procedures, and all Planned Parenthood programs.* Ability to take initiative and utilize resources effectively.* Willing to work some evenings and weekends and to work and travel between all centers.* Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. * Commitment to quality healthcare.EDUCATION AND/OR EXPERIENCE* Bachelor''s Degree or equivalent experience required.* One (1) to two (2) years of customer service experience in a health care, medical, or social services setting preferred. * Six (6) months experience with a Practice Management user interface preferred.* Six months (6) experience in a Planned Parenthood clinic preferred.* Experience working in a training capacity preferred.* Experience with multi-user database preferred.ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: Internal Contact Responsibilities:* All clinic staff in PPLA including Clinic Managers, Clinic Mentors, Call Center and Clinic Volunteers to meet training needs.* IT and Client Services Project Manager to troubleshoot computer, EPM, and EMR issues related to training.* Licensed Staff Educator to ensure training curriculum follows medical protocol. External Contact Responsibilties: * In person and telephone contacts with clients and community organizations and agencies who seek information, or r
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<tr><td valign="top" width="450"><b>Unlicensed Staff Educator - Los Angeles, CA 90007 Job ID: DRG20122910-09341 Employer Name: PPLA - Planned Parenthood Los AngelesDescription:Planned Parenthood Los Angeles is seeking a well organized individual with excellentcommunication and leadership skills to join the Client Services Department as a Unlicensed Staff Educator.Planned Parenthood is the largest provider of reproductive healthcare in Los Angeles. In addition to competitive salaries, PPLA employees receive medical, dental, vision, and life insurance benefits. Other benefits include a Retirement Savings Program and a Section 125 Cafeteria Plan. Planned Parenthood Los Angeles is an Equal Employment Opportunity and Affirmative Action Employer.PURPOSE OF POSITIONTo provide new hire orientation and training on knowledge, skills and procedures for new and current clinic staff, CallCenter and clinic volunteers (overseen by onsite licensed personnel). Training includes information on abortion, family planning and other reproductive health services. Ensure compliance with and standardization of Agency’s clinical, practice management protocols and Electronic Medical Records (EMR) policies and procedures. To provide training and support for Clinic Mentors. To provide customized clinical and practice management trainings per Agency needs.QUALIFICATION REQUIREMENTS:* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Ability to deal with sensitive topics including comprehensive sexuality education, STI’s and all FDA approved birth control methods.* Strong organizational and interpersonal skills with ability to create a comfortable, supportive learning environment.* Must have excellent computer skills with knowledge of Microsoft Word, Excel, Outlook, PowerPoint and the Internet.* Must have willingness and ability to adapt to change including advances in technology.* Ability to communicate effectively with staff and patients from diverse backgrounds.* Ability to work independently and as part of a team.* Excellent written and verbal communication skills, including public speaking.* Must have excellent attention to detail.* Willingness to maintain relevant knowledge about anatomy and physiology, methods of contraception, STDs, pregnancy, adoption, abortion, early prenatal care, counseling techniques, community resources, agency protocol and referral procedures, and all Planned Parenthood programs.* Ability to take initiative and utilize resources effectively.* Willing to work some evenings and weekends and to work and travel between all centers.* Must have excellent customer service skills and be committed to providing the highest level of customer satisfaction. * Commitment to quality healthcare.EDUCATION AND/OR EXPERIENCE* Bachelor''s Degree or equivalent experience required.* One (1) to two (2) years of customer service experience in a health care, medical, or social services setting preferred. * Six (6) months experience with a Practice Management user interface preferred.* Six months (6) experience in a Planned Parenthood clinic preferred.* Experience working in a training capacity preferred.* Experience with multi-user database preferred.ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following: Internal Contact Responsibilities:* All clinic staff in PPLA including Clinic Managers, Clinic Mentors, Call Center and Clinic Volunteers to meet training needs.* IT and Client Services Project Manager to troubleshoot computer, EPM, and EMR issues related to training.* Licensed Staff Educator to ensure training curriculum follows medical protocol. External Contact Responsibilties: * In person and telephone contacts with clients and community organizations and agencies who seek information, or r
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