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ASSISTANT MANAGER (FULL-TIME) - FAC102FT.1694
Job Field: Office Jobs
Location: VICTORVILLE, CA
Salary: $Not stated
Location: VICTORVILLE, CA
Salary: $Not stated
JOB SUMMARY:
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<tr><td valign="top" width="450"><b>Assistant Manager (Full-time) - FAC102FT.1694This details all the information about the job posting. To send this job to a friend, click on the ''Send this Job to a Friend'' button.Go BackCategory* Sales* Operations* Customer Service and Call CenterCareer LevelEntry LevelEducationHigh School or EquivalentJob TitleAssistant Manager (Full-time)Job TypeFull TimeLocationVICTORVILLE, CAJob DescriptionSummary: The Assistant Manager is the first line representative to the Extra Space Storage customer in the Store Manager’s absence. The Assistant Manager may be either full or part time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to the Senior Store Manager and Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards and customer service as required.Job RequirementsEssential Duties and Responsibilities:* Support sales objectives and revenue growth through:* Maximizing conversion of telephone and walk-in inquiries into rentals* Promoting Extra Space in the community* Maintains appropriate financial controls and achieves financial goals by:* Accurately handling cash and balancing receipts* Making collections, posting payments and processing daily bank deposits accurately and timely* Participating in collecting past due accounts* Consistently practices effective customer service techniques through:* Answering phones in a friendly, pleasant, and professional manner* Greeting customers promptly, enthusiastically and professionally* Knowing and presenting the features and benefits of the property at all times* Resolving customer problems timely and effectively* Supports timely and accurate administrative processes throughout all job duties by:* Maintaining accurate records for each customer including contracts, insurance, and change of address forms, addendums, and any correspondence to or from customers* Effectively utilizes computer systems in the Microsoft Windows environment* Monitoring accurate merchandise inventory* Compiling assigned reports and projects correctly and timely* Consulting the Policy and Procedures manual on a regular basis for answers, clarifications and consistency* Effectively directs maintenance workers to assist with successful running of the facility and accomplishment of duties in the Store Manager’s absence* Monitors security system; performs lock checks on a daily basis* Performs minor maintenance and custodial duties; cleans vacated units on a timely basis* Keeps golf cart, company units, and grounds clean and free of debris at all times* Takes necessary action to meet company standards of appearance and cleanliness* Assists customers with truck rentals at some locations* Performs other duties as assigned; works with minimum direct supervision; operates effectively on a teamQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESMI seeks employees that have entrepreneurial, pro-active, "can-do" mentalities, positive attitudes, can handle change, and operate with integrity. Employment with ESMI is contingent on successful completion of a background check and drug screening. Employees must have a current driver''s license and must be able to travel to a number of properties.Supervisory Responsibilities: The Assistant Manager has no supervisory responsibilities but will assist with direction of the maintenance workers in absence of the Store Manager.Education and/or Experience: A High School diploma/GED equivalent and at least one year of related experience and/or training in direct sales, retail and/or
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<tr><td valign="top" width="450"><b>Assistant Manager (Full-time) - FAC102FT.1694This details all the information about the job posting. To send this job to a friend, click on the ''Send this Job to a Friend'' button.Go BackCategory* Sales* Operations* Customer Service and Call CenterCareer LevelEntry LevelEducationHigh School or EquivalentJob TitleAssistant Manager (Full-time)Job TypeFull TimeLocationVICTORVILLE, CAJob DescriptionSummary: The Assistant Manager is the first line representative to the Extra Space Storage customer in the Store Manager’s absence. The Assistant Manager may be either full or part time and may also be assigned to multiple sites to provide support or fill in when a manager is off duty. This position is responsible for maintaining the daily operations of a site. The Assistant Manager provides assistance to the Senior Store Manager and Store Manager with revenue, delinquency management, occupancy, maintaining cleanliness standards and customer service as required.Job RequirementsEssential Duties and Responsibilities:* Support sales objectives and revenue growth through:* Maximizing conversion of telephone and walk-in inquiries into rentals* Promoting Extra Space in the community* Maintains appropriate financial controls and achieves financial goals by:* Accurately handling cash and balancing receipts* Making collections, posting payments and processing daily bank deposits accurately and timely* Participating in collecting past due accounts* Consistently practices effective customer service techniques through:* Answering phones in a friendly, pleasant, and professional manner* Greeting customers promptly, enthusiastically and professionally* Knowing and presenting the features and benefits of the property at all times* Resolving customer problems timely and effectively* Supports timely and accurate administrative processes throughout all job duties by:* Maintaining accurate records for each customer including contracts, insurance, and change of address forms, addendums, and any correspondence to or from customers* Effectively utilizes computer systems in the Microsoft Windows environment* Monitoring accurate merchandise inventory* Compiling assigned reports and projects correctly and timely* Consulting the Policy and Procedures manual on a regular basis for answers, clarifications and consistency* Effectively directs maintenance workers to assist with successful running of the facility and accomplishment of duties in the Store Manager’s absence* Monitors security system; performs lock checks on a daily basis* Performs minor maintenance and custodial duties; cleans vacated units on a timely basis* Keeps golf cart, company units, and grounds clean and free of debris at all times* Takes necessary action to meet company standards of appearance and cleanliness* Assists customers with truck rentals at some locations* Performs other duties as assigned; works with minimum direct supervision; operates effectively on a teamQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ESMI seeks employees that have entrepreneurial, pro-active, "can-do" mentalities, positive attitudes, can handle change, and operate with integrity. Employment with ESMI is contingent on successful completion of a background check and drug screening. Employees must have a current driver''s license and must be able to travel to a number of properties.Supervisory Responsibilities: The Assistant Manager has no supervisory responsibilities but will assist with direction of the maintenance workers in absence of the Store Manager.Education and/or Experience: A High School diploma/GED equivalent and at least one year of related experience and/or training in direct sales, retail and/or
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