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Job Field: Legal Jobs
Location: Vista, CA
Salary: $Not stated

JOB SUMMARY:

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<tr><td valign="top" width="450"><b>Comerica Banking Specialist Part Time at Vista-Melrose
Comerica Banking Specialist
The Comerica Banking Specialist is responsible for contributing to the overall success of a Retail Banking Center by meeting or exceeding sales goals, achieving prescribed customer service levels and executing operational objectives.  This positions work schedule involves evenings and occasional Saturdays and requires the lifting and movement of currency/coin packages weighing up to 25 pounds.
Position Competencies
Successful incumbents have composure, listening skills, a drive for results, time management, are customer focused, and have the ability to develop peer relationships and possess perseverance.
Comerica Bank uses IBM Lotus Notes for database, calendaring and e-mail functions.Reporting Information/Location
Reporting Information/Location
This Comerica Banking Specialist position is located at 625 S. Melrose Dr., Melrose, CA 92081 and reports to the Retail Assistant Banking Center Manager.  This position has no direct reports.
Position Responsibilities
1.  Sales/Service
a.  Meet or exceed individual goals for sales and referrals. Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
b.  Provide remarkable customer service through all customer interactions, opening new accounts, problem resolution, telephone answering, safe deposit access, etc.
c.  Responsible for developing an in-depth knowledge of retail and business products and services sell loans and deposit products to consumer and small business customers and prospects.
d.  Conduct outbound calls by using referral sources, walk-in sources, telephone or in-person calls.
e.  Conduct lobby rapport, i.e. interact with customers as they enter the Banking Center or while they are waiting for service.
f.   Use all sales tools, including profiling customers needs through the use of various technologies and sales tools to ensure a consistent and valued customer experience.
g.  Provide transactional customer service, including but not limited to the following accept and process deposits, withdrawals and payments and handle over the counter and mail transactions.
h.  Must successfully complete Comericas Customer Service Representative Teller Training and Platform Training Program Retail Personal Banker Training.
2.  Operations
a.  Ensure compliance with applicable federal, state and local laws and regulations, and Comericas policies and procedures.  Ensure compliance and completion of necessary compliance related training.
b.  Adhere to all Banking Center audit and compliance standards.
c.  Control losses by following policies and procedures.
3.  Teamwork
a.  Assist in cross training other/newer staff members in sales and operations as needed.
b.  Assist management with daily activities as assigned.
Travel
Travel is not required of this position.
Qualifications
High school diploma or general equivalency diploma GED
2 years of Customer Service experience
1 year Retail or Financial Services experience
1 year of cash handling experience
1 year personal computer, system data entry or Internet search experience
Comerica Incorporated NYSE CMA is a financial services company headquartered in Dallas, Texas, and strategically aligned by the Business Bank, the Retail Bank, and Wealth  Institutional Management. Comericas more than 9,200 colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico.
Upon offer, Comerica conducts a comprehensive background check and a hair follicle drug test, additionally
   Internal Ref 1203179

KEY REQUIREMENTS:

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1 year High School/GED